fix problems on The Times Of London [iphone]

​

—— Run into issues on The Times Of London ? Get help pending when official support gets back to you!

The Times of London for iPad
Info:
company: Times Media Limited (Apps)
: https://www.thetimes.co.uk/help
: globalstore.thetimes.co.uk
Chat with our AI-based The Times of London Support
   Hello! How can I assist you?  

characters left:
 
Downloads issue

Inconsistent article saving to PDF

Fix: Ensure that you are using the latest version of the app. Go to the App Store, tap on your profile icon, and check for updates. If an update... ⇲

Issues with saving articles

Fix: Check if you have enough storage space on your iPad. Go to Settings > General > iPad Storage to see available space. If storage is low, cons... ⇲
 
Loading issue

The Times of London hangs during loading

Fix: Restart your iPad by holding down the power button until you see the slider, then slide to power off. Once the device is off, turn it back o... ⇲
 
Customization issue

No Ireland category available

Fix: Check if there are any settings within the app that allow you to customize your news categories. Look for a settings or preferences menu wit... ⇲

Sports articles not grouped together

Fix: Look for a 'Sports' section in the app's main menu or navigation bar. If it exists, check if articles are categorized there. If not, conside... ⇲

Timer on crossword is annoying

Fix: Check if there is an option in the crossword settings to disable the timer. Look for a settings icon or menu within the crossword section of... ⇲
 
Bugs issue

Bugs in online link fetching

Fix: Clear the app's cache as mentioned earlier. This can help resolve issues with fetching links. Go to Settings > General > iPad Storage, find... ⇲
 
Backup issue

The Times of London does not restore properly

Fix: Ensure that you are logged into the app with the correct account. Sometimes, restoring issues can occur if you are logged into a different a... ⇲
 
Payments issue

Subscription access issues

Fix: Check your subscription status by going to the app's settings or account section. Ensure that your subscription is active and that you are l... ⇲
 
Updates issue

Recent updates have caused problems

Fix: If the app started having issues after a recent update, consider uninstalling the app and reinstalling an older version if available. This c... ⇲
 
UI issue

User interface can be buggy

Fix: Try resetting the app settings if available. Look for a reset option in the app's settings menu to restore default settings, which may resol... ⇲
 
Storage issue

Old issues not easily deletable

Fix: Check if there is an option in the app settings to manage or delete old issues. Look for a 'Manage Issues' or 'Delete History' option. OR... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
95.6%

Bad experience
2.8%

Neutral
1.6%

~ from our NLP analysis of 789 combined software ratings.

 Switch to these Alternatives:
Sunday Times E-Edition
FT Digital Edition
The Independent: Breaking News
The New European
The Telegraph: UK & World News
Global Times HD
Daily Express Newspaper
Business Day E-Edition
Daily Maverick
POLITICO Europe print edition

 Private Data The Times of London collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. The Sunday Times of London iPad Edition: $0.49 A subscription for The Times of London Sunday Times iPad edition
  2. The Times of London iPad edition: $3.99 A subscription for The Times of London iPad edition
  3. The Times of London: $9.99 Stay well informed with quality journalism
  4. The Times of London - 30 Day Subscription: $20.99 A 30-day subscription to The Times of London iPad edition
  5. The Times - 30 Day Subscription: $20.99 A 30-day subscription to The Times iPad edition