fix problems on BTL [iphone]

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—— Run into issues on BTL? Get help pending when official support gets back to you!

BTL - Share, Ask & Connect
Info:
company: Gaya Communities Ltd
: https://www.btl.social/support/
: www.btl.social
Chat with our AI-based BTL Support
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Privacy issue

Inappropriate content is prevalent

Fix: 1. Report inappropriate content: Use the reporting feature within the app to flag any inappropriate posts or users. This helps improve the c... ⇲

No way to filter or block unwanted content

Fix: 1. Use reporting features: Report any unwanted content to help improve the app’s community standards. 2. Engage with community guidelines: F... ⇲
 
Payments issue

Limited message functionality without payment

Fix: 1. Explore free features: Review the app’s messaging features to understand what is available for free. Use these features to communicate ef... ⇲
 
Settings issue

Age filter is missing

Fix: 1. Check app settings: Look for any age-related settings in the app that may not be immediately visible. Sometimes these settings are hidden... ⇲
 
Registration issue

Verification process is problematic

Fix: 1. Double-check information: Ensure that all information entered during the verification process is accurate and matches your identity docum... ⇲
 
Bugs issue

Posts sometimes get removed incorrectly

Fix: 1. Review community guidelines: Familiarize yourself with the app’s posting rules to ensure your content complies. This can help prevent fut... ⇲

Inconsistent post visibility

Fix: 1. Check privacy settings: Ensure that your posts are set to public or the appropriate audience in the app’s settings. 2. Engage with the co... ⇲
 
Syncing issue

Unable to connect contacts

Fix: 1. Check permissions: Go to your iPhone settings, find BTL, and ensure that it has permission to access your contacts. If not, enable it. 2.... ⇲
 
Screen issue

Black screen issue

Fix: 1. Restart the app: Close the app completely and reopen it to see if the black screen persists. 2. Update the app: Check for updates in the... ⇲
 
Glitches issue

Glitchy chat box

Fix: 1. Restart the app: Close and reopen the app to see if the chat box functions better. 2. Clear app cache: If the app allows, clear the cache... ⇲
 
Uploads issue

Cannot upload or post after update

Fix: 1. Restart the app: Close the app and reopen it to see if the issue resolves itself. 2. Check for further updates: Sometimes, a new update m... ⇲
 
Login issue

BTL logs users out unexpectedly

Fix: 1. Check for updates: Ensure that you are using the latest version of the app, as updates often fix bugs related to login issues. 2. Clear a... ⇲
 
Slow issue

Slow response when typing

Fix: 1. Restart the app: Close the app completely and reopen it to see if performance improves. 2. Free up storage: Check your iPhone’s storage a... ⇲
 
Support issue

Issues with sharing the app

Fix: 1. Check sharing settings: Ensure that the app has permission to share content. Go to your iPhone settings and check the app permissions. 2.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.1%

Bad experience
9.0%

Neutral
4.8%

~ from our NLP analysis of 1,118 combined software ratings.

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 Private Data BTL collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Girlz Pro 1 Week: $3.99 Weekly Subscription
  2. 400 coins: $1.99 Gift a small token to thank for help.
  3. 1200 coins: $2.99 Generous gift for thanks or favors!
  4. 5000 coins: $9.99 Biggest coin pack for major thanks!