fix problems on Panera Bread [iphone]

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—— Run into issues on Panera Bread? Get help pending when official support gets back to you!

Panera Bread
Info:
company: Panera Bread
: https://www.panerabread.com/customercare
: www.panerabread.com
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UI issue

Cumbersome and dated GUI

Fix: Try customizing your app experience by rearranging your favorites or frequently ordered items for easier access. This can help streamline yo... ⇲

No option to view new menu items after order

Fix: After placing your order, navigate to the menu section of the app to explore new items. This may require you to go back to the main menu man... ⇲

Confusing feedback submission process

Fix: Take notes on your feedback before submitting it to ensure clarity. Use the app's feedback feature to submit your comments directly. OR I... ⇲

Cumbersome menu navigation

Fix: Use the search function within the app to quickly find specific items instead of scrolling through the entire menu. OR Create a list of y... ⇲
 
Slow issue

Excessive animations slow down usage

Fix: Check if there is an option in the app settings to reduce animations or enable a 'Lite' mode, which may help speed up the app's performance.... ⇲

Long wait times due to app delays

Fix: Try closing other apps running in the background to free up resources on your device, which may help speed up the Panera app. OR If the a... ⇲
 
Notifications issue

No notification sent to store for curbside pickup

Fix: After placing your order, call the store directly to confirm that they have received your curbside pickup request. This can help ensure your... ⇲

Overlapping discount notifications obscure buttons

Fix: Check the app settings to see if you can disable certain notifications or adjust their frequency to reduce clutter on the screen. OR Try... ⇲
 
Customization issue

Inability to customize orders in the app

Fix: Use the 'Special Instructions' field when placing your order to specify any customizations you want. This may not be as straightforward but... ⇲
 
Syncing issue

No cross-device order communication

Fix: Ensure you are logged into the same account on all devices. This should allow you to access your order history and preferences across device... ⇲

Order not recorded at the store

Fix: Always confirm your order details before finalizing the transaction. If you suspect an issue, call the store to verify your order was receiv... ⇲
 
Rewards issue

Missing reward credits for app orders

Fix: Check if you are logged into the correct account associated with your rewards. Sometimes, users may have multiple accounts and may not reali... ⇲

Difficulties with reward redemption

Fix: Review the terms and conditions for redeeming rewards in the app to ensure you are following the correct process. OR Keep track of your r... ⇲
 
Loading issue

Future orders not visible until shortly before store opens

Fix: Try placing your future orders during store hours to ensure they are processed and visible in your order history. OR Keep a personal cale... ⇲
 
Bugs issue

Frequent incorrect orders

Fix: Double-check your order details before submitting. If possible, review your order summary carefully to catch any mistakes. OR If you rece... ⇲

Bugs when placing delivery orders

Fix: Ensure your app is updated to the latest version, as updates often fix bugs. If the problem persists, try uninstalling and reinstalling the... ⇲

Missing items in delivered orders

Fix: Check your order confirmation to ensure all items were included in your order. If something is missing, report it through the app's feedback... ⇲

High rate of incorrect orders

Fix: When placing an order, take your time to review each item and any customizations to ensure accuracy before submitting. OR If you frequent... ⇲

Inconsistent curbside pickup experience

Fix: When arriving for curbside pickup, call the store to inform them of your arrival and confirm your order is ready. OR Consider using the a... ⇲
 
Payments issue

Inability to use gift cards in drive-thru

Fix: When using the drive-thru, inform the staff that you would like to use a gift card and ask if they can process it manually. OR Consider u... ⇲
 
Updates issue

Issues after app updates

Fix: If you experience issues after an update, try clearing the app cache or data in your device settings to reset the app's performance. OR I... ⇲

Limited availability of items not updated in the app

Fix: Call the store directly to confirm the availability of specific items before placing your order through the app. OR Consider visiting the... ⇲

Food not available despite being listed in the app

Fix: If you encounter this issue, inform the staff at the store so they can address the discrepancy and update the app accordingly. OR Keep a... ⇲
 
Settings issue

Unclear cancellation of subscription services

Fix: Check the app's settings or account management section for options related to subscription management and cancellation. OR If the cancell... ⇲
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 what users are saying
Good experience
98.8%

Neutral
0.6%

Bad experience
0.6%

~ from our NLP analysis of 1,083,981 combined software ratings.

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 Private Data Panera Bread collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location