A. 1. Ensure you have the latest version of the Wallet app: Go to the App Store and check for updates. An outdated Wallet app may cause compatibility issues. 2. Check your internet connection: Make sure you have a stable internet connection when trying to add the boarding pass.

B. 3. Try adding the boarding pass manually: Open the boarding pass in the AirEuropa app, take a screenshot, and then manually add it to your Wallet by tapping the share icon and selecting 'Add to Wallet'.