fix problems on Telegram Messenger [iphone]

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—— Run into issues on Telegram Messenger? Get help pending when official support gets back to you!

Telegram Messenger
Info:
company: Telegram FZ-LLC
: https://telegram.org/support
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Accessibility issue

Inaccessible for visually impaired users

Fix: Explore the accessibility settings on your iPhone. Go to Settings > Accessibility and enable VoiceOver, which can help navigate the app more... ⇲
 
Audio issue

Only voice calling feature available

Fix: Currently, Telegram only supports voice calls. If you need video calling, consider using other apps like Zoom or WhatsApp for that feature.... ⇲

Poor voice and video call quality

Fix: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the quality improves. You can also try restarti... ⇲
 
Security issue

Telegram Messenger lock doesn't work immediately

Fix: Check your app lock settings by going to Settings > Privacy and Security > Passcode Lock. Ensure that the 'Auto-Lock' feature is set to a sh... ⇲

Account hacking issues

Fix: Enable two-step verification for added security. Go to Settings > Privacy and Security > Two-Step Verification and follow the prompts to set... ⇲
 
Support issue

Slow customer service response

Fix: For immediate assistance, check the Telegram FAQ section in the app or on their website. Many common issues are addressed there, which can s... ⇲
 
Permissions issue

Contacts sync despite permission denial

Fix: Check your iPhone settings to ensure that Telegram does not have access to your contacts. Go to Settings > Privacy > Contacts and toggle off... ⇲
 
Notifications issue

Notifications for contacts joining Telegram

Fix: To stop receiving notifications about contacts joining Telegram, go to Settings > Notifications and Sounds, and toggle off 'Contact Joined T... ⇲
 
Crashes issue

Telegram Messenger crashes when forwarding messages

Fix: Try clearing the app cache by going to Settings > Data and Storage > Clear Cache. This can help resolve issues related to app performance.... ⇲
 
UI issue

Missing profile pictures and emojis

Fix: Ensure that you have a stable internet connection, as missing images can be a result of connectivity issues. Try switching between Wi-Fi and... ⇲

Limited viewer list in large groups

Fix: If you need to see who viewed your messages in large groups, consider using smaller groups or channels where viewer lists are more manageabl... ⇲
 
Account issue

Account bans without explanation

Fix: Review Telegram's community guidelines to ensure you are not inadvertently violating any rules. This can help prevent future bans. OR If... ⇲

Inability to delete malicious devices from account

Fix: Go to Settings > Devices to view all active sessions. If you see any suspicious devices, log them out immediately by selecting the device an... ⇲
 
Search issue

Search function for groups is broken

Fix: Try using specific keywords or phrases when searching to improve results. Ensure you are searching within the correct group or channel. OR... ⇲
 
Customization issue

Forced 'raise to listen' feature

Fix: To disable the 'raise to listen' feature, go to Settings > Voice Messages and toggle off the 'Raise to Listen' option if available. OR If... ⇲
 
Glitches issue

Glitches with premium features

Fix: Ensure that your app is updated to the latest version. Go to the App Store and check for updates for Telegram. OR If glitches persist, tr... ⇲
 
Messages issue

Dropped characters in messages

Fix: Check your keyboard settings and ensure that you are using a compatible keyboard. Sometimes third-party keyboards can cause issues with mess... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
75.2%

Bad experience
18.3%

Neutral
6.5%

~ from our NLP analysis of 202,494 combined software ratings.

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Bestgram

 Private Data Telegram Messenger collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers

  Cost of Subscriptions
  1. Telegram Premium: $4.99 Support Telegram and get exclusive features.
  2. Telegram Premium Annual: $35.99 Support Telegram and get exclusive features.
  3. 50 Telegram Stars: $0.99 50 Telegram Stars
  4. 250 Telegram Stars: $5.09 250 Telegram Stars
  5. 500 Telegram Stars: $9.99 500 Telegram Stars
  6. 100 Telegram Stars: $1.99 100 Telegram Stars
  7. Telegram Premium (3 Months): $14.99 Gift 3 months of Telegram Premium to any user
  8. 1000 Telegram Stars: $19.99 1000 Telegram Stars
  9. 1500 Telegram Stars: $29.99 1500 Telegram Stars
  10. Telegram Premium (1 Year): $35.99 Gift 1 year of Telegram Premium to any user