fix problems on Nicegram [iphone]

—— Run into issues on Nicegram? Get help pending when official support gets back to you!

Nicegram - Private Messenger

Info:

company: Appvillis

: https://nicegram.app/

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🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App storage skyrockets

Fix: Go to your iPhone's Settings > General > iPhone Storage. Find Nicegram in the list and tap on it. Here, you can see how much space the app i... »»

Cache data refuses to delete

Fix: Try clearing the cache directly from the app settings. Go to Settings > Data and Storage in Nicegram and look for a 'Clear Cache' option. If... »»

Notifications issue

Notification delays

Fix: Ensure that notifications are enabled for Nicegram. Go to Settings > Notifications > Nicegram and make sure 'Allow Notifications' is turned... »»

Message notifications not showing

Fix: Ensure that notifications are enabled for Nicegram in your iPhone settings. Go to Settings > Notifications > Nicegram and check that 'Allow... »»

Support issue

Chatbot not responding

Fix: Restart the Nicegram app. Sometimes, simply closing and reopening the app can resolve temporary glitches with the chatbot. OR Check for a... »»

Loading issue

Endless loading loop

Fix: Force close the Nicegram app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the sc... »»

Payments issue

Restore purchases not working

Fix: Ensure you are logged into the same Apple ID that you used to make the purchase. Go to Settings > [Your Name] > iTunes & App Store to check... »»

Ads issue

Invasive ads

Fix: Check if you have a premium subscription that should remove ads. If you do, ensure that you are logged into the correct account associated w... »»

Countless ads despite premium subscription

Fix: Ensure you are logged into the correct account associated with your premium subscription. Go to Settings > [Your Name] > iTunes & App Store... »»

Network issue

Joining channels fails

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent you from joining channels. OR Try restarting the app... »»

Group joining functionality broken

Fix: Check your internet connection to ensure it is stable. A weak connection can prevent you from joining groups. OR Try restarting the app o... »»

Bugs issue

Frequent bugs

Fix: Make sure you are using the latest version of Nicegram. Go to the App Store and check for updates. Developers often release fixes for known... »»

Slow issue

Performance lags

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom) and s... »»

Compatibility issue

Missing Apple Watch support

Fix: Check if there are any updates available for Nicegram that may include Apple Watch support. Go to the App Store and look for updates. OR... »»

Settings issue

Links open in default browser

Fix: Currently, Nicegram may not have an option to change the default browser for links. As a workaround, copy the link and paste it into your pr... »»

Privacy issue

User typing status visible

Fix: Currently, there may not be an option to hide typing status in Nicegram. As a workaround, consider using direct messages instead of group ch... »»

Video issue

Video saving feature lacking

Fix: If the app does not support saving videos, consider using screen recording as a workaround. Swipe down from the top right corner of your iPh... »»

UI issue

Forced pinned messages

Fix: Currently, there may not be an option to disable pinned messages. As a workaround, you can ignore them or scroll past them in the chat list.... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

91.8%

Bad experience

5.2%

Neutral

3.0%

~ from our NLP analysis of 15,628 combined software ratings.

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Private Data Nicegram collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

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