fix problems on Rachio [iphone]

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—— Run into issues on Rachio? Get help pending when official support gets back to you!

Rachio
Info:
company: RACHIO, INC.
: http://www.rach.io/support
: www.rachio.com
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UI issue

Difficult navigation in the app

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's main features. Use the 'Help' section within the app to underst... ⇲

Scheduling is clunky

Fix: 1. Use the quick schedule feature: If available, use the quick schedule option to set up your watering times more efficiently instead of goi... ⇲
 
Glitches issue

Glitches require app restart

Fix: 1. Regularly restart the app: If you encounter glitches, make it a habit to force close and restart the app periodically to refresh its perf... ⇲
 
Notifications issue

Notifications for water flow issues are limited

Fix: 1. Adjust notification settings: Go to the app settings and ensure that all relevant notifications are enabled. Check your iPhone's notifica... ⇲

No notifications for low batteries

Fix: 1. Regularly check battery status: Make it a routine to check the battery status of your Rachio device through the app or physically inspect... ⇲
 
Customization issue

Cannot skip specific dates and times

Fix: 1. Create a custom schedule: Instead of a fixed schedule, create a custom schedule that excludes the specific dates you want to skip. Adjust... ⇲

Smart features can deprive user of control

Fix: 1. Turn off smart features: If you find the smart features are not working as intended, consider turning them off in the app settings and ma... ⇲
 
Messages issue

Random quick start messages appear

Fix: 1. Disable quick start notifications: Check the app settings to see if there’s an option to disable quick start messages or notifications to... ⇲
 
Settings issue

Inability to change schedule type once set

Fix: 1. Create a new schedule: If you need to change the schedule type, create a new schedule with the desired type and delete the old one. This... ⇲
 
Compatibility issue

Rachio does not support non-US addresses

Fix: 1. Use a US address as a workaround: If possible, input a US address for the setup process, then adjust the settings manually to match your... ⇲
 
Updates issue

Firmware updates can alter app layout

Fix: 1. Familiarize with updates: After a firmware update, take time to explore the app to understand any layout changes. Check the app’s update... ⇲
 
Ads issue

Ads for other products clutter main screen

Fix: 1. Ignore ads: While ads may clutter the screen, focus on the main features you use. Try to ignore the ads and navigate directly to your wat... ⇲
 
Backup issue

Lack of backup control options when WiFi is down

Fix: 1. Use manual controls: Familiarize yourself with the manual control options on your Rachio device, which can be used when WiFi is unavailab... ⇲
 
Bugs issue

Flex daily schedule has a bug with start times

Fix: 1. Adjust start times manually: If the start times are incorrect, manually adjust them in the schedule settings until the bug is resolved in... ⇲
 
Support issue

Rachio lacks clear usage instructions for new features

Fix: 1. Explore the help section: Check the app’s help or FAQ section for guidance on new features. This may provide insights into how to use the... ⇲
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 what users are saying
Good experience
98.4%

Neutral
1.0%

Bad experience
0.6%

~ from our NLP analysis of 128,825 combined software ratings.

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 Private Data Rachio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Wire Status: $29.99 Understand faults in your system
  2. Tempest Integration: $29.99 Integrate with the Tempest Weather system
  3. AirLink Integration: $29.99 Integrate with the Davis AirLink system