fix problems on C-SPAN Now [iphone]

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—— Run into issues on C-SPAN Now? Get help pending when official support gets back to you!

C-SPAN Now
Info:
company: C-SPAN
: https://www.c-span.org/
: www.c-span.org
Chat with our AI-based C-SPAN Now Support
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Audio issue

Audio stops when switching apps

Fix: 1. Check your iPhone settings by going to Settings > General > Background App Refresh and ensure it is enabled for C-SPAN Now. This allows t... ⇲

Does not integrate with media controls

Fix: 1. Check your iPhone settings under Settings > Control Center and ensure that media controls are enabled. 2. Try restarting the app after ma... ⇲
 
Content issue

Limited on-demand content

Fix: 1. Regularly check the app for updates, as new content may be added over time. 2. Explore the C-SPAN website for additional on-demand conten... ⇲
 
Video issue

No ability to save video progress

Fix: 1. Keep a manual note of where you left off in a video, or use a timer to track your progress. 2. If you frequently watch specific programs,... ⇲

Picture in Picture mode not fully functional

Fix: 1. Ensure that Picture in Picture is enabled in your iPhone settings by going to Settings > General > Picture in Picture and toggling it on.... ⇲
 
Notifications issue

No notifications for unfinished videos

Fix: 1. Regularly check the app for any updates that may include notification features in the future. 2. Set reminders on your phone to revisit t... ⇲
 
UI issue

C-SPAN Now layout not optimized for iPad

Fix: 1. Use the iPhone version of the app on your iPad by enabling compatibility mode. 2. Adjust the display settings on your iPad to see if that... ⇲
 
Data issue

High cellular data usage

Fix: 1. Limit your streaming to Wi-Fi only by going to Settings > Cellular and turning off cellular data for the C-SPAN Now app. 2. Monitor your... ⇲
 
Downloads issue

No offline viewing option

Fix: 1. Use the app only when connected to Wi-Fi to avoid data usage. 2. Check if the C-SPAN website offers downloadable content that can be acce... ⇲
 
Glitches issue

Glitches during screen mirroring

Fix: 1. Ensure that both your iPhone and the device you are mirroring to are on the same Wi-Fi network. 2. Restart both devices to refresh the co... ⇲
 
Login issue

Requires sign-in for listening section

Fix: 1. Create an account if you haven't already, as this is often a one-time requirement. 2. If you prefer not to sign in, explore other section... ⇲
 
Updates issue

Limited content updates

Fix: 1. Regularly check the app for updates and new content. 2. Follow C-SPAN on social media or subscribe to their newsletter for announcements... ⇲
 
Settings issue

No sharing options for videos

Fix: 1. Use the app's built-in features to share links to the C-SPAN website or specific content via email or social media. 2. Manually copy the... ⇲
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 what users are saying
Good experience
75.5%

Bad experience
18.0%

Neutral
6.5%

~ from our NLP analysis of 522 combined software ratings.

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 Private Data C-SPAN Now collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics