fix problems on Toolani [iphone]

—— Run into issues on Toolani? Get help pending when official support gets back to you!

toolani: International Calling

Info:

company: toolani

: https://www.toolani.com/en-us/

: www.toolani.com

Chat with our AI-based toolani Support

🛠️ Common toolani Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

calls cut off during conversations

Fix: Ensure you have a stable internet connection. Switch to a Wi-Fi network if you are using mobile data, or vice versa. Check your signal stren... ⇲

poor connection quality

Fix: Test your internet speed using a speed test app. If your speed is below the recommended threshold for VoIP calls (usually at least 1 Mbps),... ⇲

Network issue

calls do not connect

Fix: Restart the app and try making the call again. Sometimes, a simple restart can resolve temporary glitches. OR Check for any app updates i... ⇲

inconsistent call quality

Fix: Monitor your internet connection and switch to a more stable network if possible. Avoid using the app in areas with poor connectivity. OR... ⇲

Support issue

customer service response delays

Fix: Utilize the app's FAQ or help section for immediate answers to common questions, which can save time while waiting for a response. OR Try... ⇲

Payments issue

increased call rates

Fix: Review your account settings to ensure you are using the correct calling plan. Sometimes, users may inadvertently switch to a more expensive... ⇲

billing problems

Fix: Review your billing history in the app to identify any discrepancies. Make sure your payment method is up to date and valid. OR If you no... ⇲

Account issue

account deactivation issues

Fix: Check your email for any notifications regarding account status. Sometimes, accounts may be deactivated due to inactivity or billing issues.... ⇲

Audio issue

repeated audio loops during calls

Fix: Check your internet connection and switch networks if necessary. Poor connectivity can cause audio issues during calls. OR Try restarting... ⇲

difficulties hearing on calls

Fix: Adjust the volume settings on your device and within the app. Ensure that the volume is turned up and not muted. OR Try using headphones... ⇲

Crashes issue

app crashes or freezes

Fix: Ensure that your device's operating system is up to date. Go to Settings > General > Software Update to check for updates. OR Uninstall a... ⇲

Compatibility issue

limited availability of service to certain countries

Fix: Check the app's official website or help section for a list of supported countries. This can help you plan your calls accordingly. OR Con... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

76.8%

Bad experience

19.1%

Neutral

4.1%

~ from our NLP analysis of 1,687 combined software ratings.

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Private Data toolani collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics