fix problems on Marylou's [iphone]

—— Run into issues on Marylou's? Get help pending when official support gets back to you!

Marylou's

Info:

company: Espressly, Inc.

: https://espressly.co/

: espressly.co

Chat with our AI-based Marylou's Support

🛠️ Common Marylou's Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No points earned

Fix: Check if you are logged into your account. Sometimes, points are not tracked if you are not logged in. Go to the settings or account section... ⇲

Decaf not included

Fix: Verify if the app has a specific section for decaf options. Sometimes, decaf items may be categorized differently. Check the menu thoroughly... ⇲

Slow issue

Slow loading times

Fix: Clear the app's cache. Go to your iPhone settings, find the Marylou's app, and select 'Clear Cache' if available. This can help improve load... ⇲

Slow app performance

Fix: Close any other apps running in the background to free up system resources. Double-click the home button and swipe up on apps to close them.... ⇲

Unable to log in after update

Fix: Try resetting your password. Go to the login screen, select 'Forgot Password?', and follow the prompts to reset it. This can resolve issues... ⇲

Password reset leads to blank screen

Fix: Clear the app's cache and data. Go to your iPhone settings, find the Marylou's app, and select 'Clear Cache' if available, then try the pass... ⇲

UI issue

Email box cannot be selected

Fix: Restart the app. Sometimes, a simple restart can resolve minor glitches. Close the app completely and reopen it to see if the email box beco... ⇲

User interface issues

Fix: Adjust your device's display settings. Go to Settings > Display & Brightness and ensure that settings like text size and display zoom are se... ⇲

Confusion at pickup

Fix: Ensure that you have the correct pickup location selected in the app. Double-check the address and any specific instructions provided during... ⇲

Bugs issue

Favoriting items works randomly

Fix: Try logging out and back into your account. This can refresh your session and may resolve issues with favoriting items. OR If the problem... ⇲

Order errors

Fix: Double-check your order before finalizing it. Ensure that all items are correctly selected and that any customizations are saved properly.... ⇲

Network issue

Mobile ordering unavailable

Fix: Check if mobile ordering is available in your area. Sometimes, certain features are location-specific. Look for any announcements in the app... ⇲

Location not available in app

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure they are turned on for Mar... ⇲

Compatibility issue

Marylou's not ready for public use

Fix: If you experience frequent crashes or bugs, try uninstalling the app and reinstalling it to ensure you have the latest version with all upda... ⇲

Limited locations for online ordering

Fix: Use the app's location feature to find the nearest participating locations. Ensure that location services are enabled for the app in your de... ⇲

Customization issue

High number of coffees for rewards

Fix: Review the rewards program details in the app. Sometimes, there are promotions or limited-time offers that can help you earn points faster.... ⇲

Downloads issue

Cannot download app after deletion

Fix: Check your device's storage. Go to Settings > General > iPhone Storage to ensure you have enough space to download the app again. OR Rest... ⇲

Loading issue

Marylou's keeps spinning

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if it resolve... ⇲

Notifications issue

No notice for mobile ordering shutdown

Fix: Check the app regularly for updates or announcements regarding service changes. Look for a news or updates section within the app. OR Fol... ⇲

Account issue

Cannot check out as guest

Fix: Ensure you are not logged into an account. Log out of your account if necessary, then try to check out as a guest again. OR If the guest... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

44.4%

Bad experience

38.9%

Neutral

16.7%

~ from our NLP analysis of 18 combined software ratings.

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Private Data Marylou's collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- Contact Info
- Diagnostics