fix problems on Aroma Joe's [iphone]

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—— Run into issues on Aroma Joe's? Get help pending when official support gets back to you!

Aroma Joe's
Info:
company: Aroma Joe's
: https://aromajoes.com/who-we-are/contact-us/
: aromajoes.com
Chat with our AI-based Aroma Joe's Support
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UI issue

Difficult to read font

Fix: Adjust the text size on your iPhone by going to Settings > Display & Brightness > Text Size. Increasing the text size may help make the font... ⇲

Cannot view menu without starting an order

Fix: Try navigating to the app's main menu or home screen to see if there is a dedicated menu button. If not, consider visiting the Aroma Joe's w... ⇲
 
Payments issue

Complicated tipping process

Fix: Familiarize yourself with the tipping options available in the app. Often, there are preset amounts you can choose from. If you prefer to ti... ⇲

Issues with loading money onto the app

Fix: Ensure that you are using a valid payment method that is accepted by the app. Check your bank account or card details to confirm they are co... ⇲
 
Customization issue

No dark mode available

Fix: While the app may not support dark mode, you can enable dark mode on your iPhone by going to Settings > Display & Brightness and selecting '... ⇲
 
Features issue

No order ahead feature

Fix: If the app does not support ordering ahead, consider calling your local Aroma Joe's to place an order in advance. This way, you can still en... ⇲
 
Gameplay issue

Limited rewards redemption options

Fix: Review the rewards program details in the app to understand what options are available. Sometimes, certain rewards may only be available dur... ⇲

Inability to use multiple rewards at once

Fix: Plan your purchases to maximize the use of your rewards. For example, save smaller rewards for future purchases where you can use them indiv... ⇲
 
Updates issue

Aroma Joe's is outdated

Fix: Regularly check the App Store for updates to the Aroma Joe's app. Keeping the app updated can improve performance and fix bugs. OR If the... ⇲

Cannot access app after updates

Fix: If you cannot access the app after an update, try restarting your device. This can help clear any issues that may have arisen during the upd... ⇲
 
Syncing issue

Rewards not automatically added

Fix: After making a purchase, check your rewards balance in the app. If points are missing, take a screenshot of your receipt and keep it for ref... ⇲
 
Crashes issue

Aroma Joe's crashes or freezes

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage, find the Aroma Joe's app, and select 'Offload App'. Thi... ⇲
 
Compatibility issue

No Apple Watch support

Fix: While the app may not support Apple Watch, consider using your iPhone to access the app instead. You can keep your phone handy for quick acc... ⇲
 
Account issue

Inability to sign in or create a new account

Fix: Double-check your login credentials to ensure they are correct. If you are having trouble remembering your password, use the 'Forgot Passwor... ⇲
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 what users are saying
Good experience
81.2%

Bad experience
15.3%

Neutral
3.5%

~ from our NLP analysis of 287 combined software ratings.

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 Private Data Aroma Joe's collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics