fix problems on Schlage [iphone]

—— Run into issues on Schlage ? Get help pending when official support gets back to you!

Schlage Mobile Access

Info:

company: Schlage Lock Company

: https://us.allegion.com/en/home/support/contact-us.html

: us.allegion.com

Chat with our AI-based Schlage Support

🛠️ Common Schlage Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Schlage signs out unexpectedly

Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if there are u... ⇲

Schlage fails to unlock building doors

Fix: Make sure your phone's Bluetooth is turned on and that you are within range of the door lock. Go to Settings > Bluetooth and ensure it is en... ⇲

Compatibility issue

No Apple Watch support

Fix: While the app does not currently support Apple Watch, you can use your iPhone to unlock doors. Keep your iPhone handy and ensure it is charg... ⇲

Inability to add access card to Apple Wallet

Fix: Check if the app supports adding access cards to Apple Wallet. If it does not, you may need to use the app directly for access instead of re... ⇲

Schlage does not support iOS 16

Fix: If you are using iOS 16 and the app is not functioning properly, check for updates in the App Store. Developers often release updates to ens... ⇲

Crashes issue

Schlage crashes when attempting to unlock

Fix: Force close the app and restart it. Swipe up from the bottom of the screen (or double-click the Home button on older models) to view open ap... ⇲

Bugs issue

Schlage does not recognize apartment number

Fix: Double-check that you have entered your apartment number correctly in the app settings. Go to the app's settings and ensure that your profil... ⇲

Cannot lock doors with the app

Fix: Ensure that the lock you are trying to control is compatible with the app. Check the user manual or the Schlage website for compatibility in... ⇲

Loading issue

Schlage shows error message on launch

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. If the connection is weak, try moving cl... ⇲

Installation issue

Schlage does not work after reinstallation

Fix: After reinstalling, ensure you are logged in with the correct credentials. If you have forgotten your password, use the 'Forgot Password' fe... ⇲

Schlage fails to recognize user credentials

Fix: Double-check your username and password for accuracy. Ensure that Caps Lock is not on and that you are entering the correct case-sensitive i... ⇲

UI issue

Schlage does not show favorite doors

Fix: Ensure that you have marked doors as favorites in the app settings. Go to the door settings and select the option to mark as favorite. OR... ⇲

Schlage is not user-friendly for non-tech-savvy individuals

Fix: Consider creating a simple guide or cheat sheet for common tasks within the app, such as unlocking doors or adding favorites. This can help... ⇲

Registration issue

Schlage is not functional for users without an invitation

Fix: If you are a new user, ensure that you have received an invitation from the building management or administrator to access the app. Without... ⇲

Permissions issue

Schlage denies access even when close to the door

Fix: Ensure that your phone's Bluetooth is enabled and that you are within the required range of the lock. Sometimes, being too far away can caus... ⇲