fix problems on LUDEX Sports Card Scanner +TCG [iphone]

​

—— Run into issues on LUDEX Sports Card Scanner +TCG? Get help pending when official support gets back to you!

LUDEX Sports Card Scanner +TCG
Info:
company: Ludex, LLC
: https://www.ludex.com/
: www.ludex.com
Chat with our AI-based LUDEX Sports Card Scanner +TCG Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue
Limited card database

Fix: 1. Use the app's feedback feature to suggest adding specific cards that are missing from the database. 2. Regularly check for app updates,... ⇲
Some cards not recognized

Fix: 1. Ensure you are scanning the card in good lighting and that the card is flat and free of obstructions. 2. If a card is not recognized, tr... ⇲
Value pending for many recent cards

Fix: 1. Regularly check back in the app for updates on card values, as they may be added in future updates. 2. Use external resources like TCGPl... ⇲
Occasional misidentification of cards

Fix: 1. Double-check the card details after scanning to ensure accuracy. If misidentified, manually correct the information if possible. 2. Repo... ⇲
 
Search issue
Search function is ineffective

Fix: 1. Ensure you are using specific keywords or card details when searching. Try searching by card name, set name, or player name. 2. Clear th... ⇲
 
Customization issue
Cannot add missing cards manually

Fix: 1. Check if there is an option in the app settings to suggest or request new cards. This may allow you to submit missing cards for future up... ⇲
No option to sort cards by year

Fix: 1. Check the app settings to see if there is a sorting feature that may not be immediately visible. 2. If sorting by year is not available,... ⇲
 
Settings issue
Shipping settings reset automatically

Fix: 1. After setting your shipping preferences, ensure you save the settings before exiting the app. Look for a 'Save' button or similar option.... ⇲
 
Freezing issue
LUDEX Sports Card Scanner +TCG freezes during scans

Fix: 1. Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check available space. Delete unnece... ⇲
 
Payments issue
Requires paid membership for full features

Fix: 1. Review the features available in the free version and prioritize which ones are essential for your needs. 2. Consider budgeting for the... ⇲
 
Performance issue
Inconsistent performance

Fix: 1. Ensure your iPhone is updated to the latest iOS version and that the LUDEX app is also updated. 2. Clear the app's cache and data if pos... ⇲
 
Compatibility issue
Limited functionality compared to competitors

Fix: 1. Identify the specific features you find lacking and explore alternative apps that may offer those functionalities. 2. Use the app's feed... ⇲
Lack of support for multi-sport sets

Fix: 1. Use the app's feedback feature to request support for multi-sport sets, as this may help prioritize future updates. 2. Keep a separate r... ⇲
 
Features issue
No direct selling option through the app

Fix: 1. Use external platforms or marketplaces to sell your cards, and keep track of your inventory in the LUDEX app. 2. Consider using social m... ⇲
 
Storage issue
Storage fees for card collection

Fix: 1. Review your storage options and consider alternatives that may offer lower fees or free options. 2. Keep your collection organized digit... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
93.4%

Bad experience
3.7%

Neutral
2.9%

~ from our NLP analysis of 13,854 combined software ratings.

 Switch to these Alternatives:
Sports Card Investor
Center Stage: Sports Cards
Cardstock: Sports Card Scanner
CollX: Sports Card Scanner
Alt: Buy & Sell Cards
Panini Direct
Market Movers
Beckett Mobile
Card Ladder
NextGem: Buy & Sell Rare Cards

 Private Data LUDEX Sports Card Scanner +TCG collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Ludex Monthly Subscription: $9.99 Ludex Platform
  2. Ludex Annual Subscription: $89.99 Ludex Platform
  3. Lite Monthly Subscription: $4.99 Ludex Platform
  4. Lite Annual Subscription: $44.99 Ludex Platform
  5. Pro Monthly Subscription: $24.99 Ludex Platform
  6. Pro Annual Subscription: $239.99 Ludex Platform
  7. Ludex Monthly Subscription: $9.99 Ludex Platform
  8. Ludex Annual Subscription: $89.99 Ludex Platform
  9. Pro Monthly Subscription: $24.99 Ludex Platform
  10. Pro Annual Subscription: $239.99 Ludex Platform