fix problems on CollX [iphone]

—— Run into issues on CollX? Get help pending when official support gets back to you!

CollX: Sports Card Scanner

Info:

company: CollX LLC

: https://www.collx.app/contact

: www.collx.app

Chat with our AI-based CollX Support

🛠️ Common CollX Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲

4% of users had this problem

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for the app. This information can usually be found on the Ap... ⇲

4% of users had this problem

Freezing issue

CollX freezes while watching stream

Fix: 1. Close the app completely: Double-tap the home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps.... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store and check for any available updates for CollX. Developers often release updates to fix bugs that caus... ⇲

Offline issue

limited offline functionality

Fix: 1. Download content for offline use: If the app allows, look for an option to download streams or content for offline viewing. This is usual... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if the app has a help or FAQ section that can provide answers to common issues. This is often found in the set... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > CollX and ensure that notifications are enabled. Adjust the alert style and... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Go to the app settings to see if there are any hidden customization options that you may have missed. 2. Use alternati... ⇲

Battery issue

high battery consumption

Fix: 1. Limit background app refresh: Go to Settings > General > Background App Refresh and turn it off for CollX to save battery. 2. Reduce scr... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.5%

Bad experience

9.8%

Neutral

4.7%

~ from our NLP analysis of 17,025 combined software ratings.

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Private Data CollX collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- Usage Data
- Diagnostics

Cost of Subscriptions

CollX Pro Monthly: $9.99 CollX Pro Monthly subscription
CollX Pro Monthly: $6.99 1 month of CollX Pro
CollX Pro Annual Subscription: $49.99 CollX Pro for 1 year
CollX Pro Yearly: $99.99 CollX Pro Yearly subscription