fix problems on LUDEX Sports Card Scanner +TCG [iphone]

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—— Run into issues on LUDEX Sports Card Scanner +TCG? Get help pending when official support gets back to you!

LUDEX Sports Card Scanner +TCG
Info:
company: Ludex, LLC
: https://www.ludex.com/
: www.ludex.com
Chat with our AI-based LUDEX Sports Card Scanner +TCG Support
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Bugs issue
Limited card database

Fix: 1. Use the app's feedback feature to suggest adding specific cards that are missing from the database. 2. Regularly check for app updates,... »»
Some cards not recognized

Fix: 1. Ensure you are scanning the card in good lighting and that the card is flat and free of obstructions. 2. If a card is not recognized, tr... »»
Value pending for many recent cards

Fix: 1. Regularly check back in the app for updates on card values, as they may be added in future updates. 2. Use external resources like TCGPl... »»
Occasional misidentification of cards

Fix: 1. Double-check the card details after scanning to ensure accuracy. If misidentified, manually correct the information if possible. 2. Repo... »»
 
Search issue
Search function is ineffective

Fix: 1. Ensure you are using specific keywords or card details when searching. Try searching by card name, set name, or player name. 2. Clear th... »»
 
Customization issue
Cannot add missing cards manually

Fix: 1. Check if there is an option in the app settings to suggest or request new cards. This may allow you to submit missing cards for future up... »»
No option to sort cards by year

Fix: 1. Check the app settings to see if there is a sorting feature that may not be immediately visible. 2. If sorting by year is not available,... »»
 
Settings issue
Shipping settings reset automatically

Fix: 1. After setting your shipping preferences, ensure you save the settings before exiting the app. Look for a 'Save' button or similar option.... »»
 
Freezing issue
App freezes during scans

Fix: 1. Ensure your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check available space. Delete unnece... »»
 
Payments issue
Requires paid membership for full features

Fix: 1. Review the features available in the free version and prioritize which ones are essential for your needs. 2. Consider budgeting for the... »»
 
Performance issue
Inconsistent performance

Fix: 1. Ensure your iPhone is updated to the latest iOS version and that the LUDEX app is also updated. 2. Clear the app's cache and data if pos... »»
 
Compatibility issue
Limited functionality compared to competitors

Fix: 1. Identify the specific features you find lacking and explore alternative apps that may offer those functionalities. 2. Use the app's feed... »»
Lack of support for multi-sport sets

Fix: 1. Use the app's feedback feature to request support for multi-sport sets, as this may help prioritize future updates. 2. Keep a separate r... »»
 
Features issue
No direct selling option through the app

Fix: 1. Use external platforms or marketplaces to sell your cards, and keep track of your inventory in the LUDEX app. 2. Consider using social m... »»
 
Storage issue
Storage fees for card collection

Fix: 1. Review your storage options and consider alternatives that may offer lower fees or free options. 2. Keep your collection organized digit... »»
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 what users are saying
Good experience
93.4%

Bad experience
3.7%

Neutral
2.9%

~ from our NLP analysis of 13,854 combined software ratings.

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 Private Data LUDEX Sports Card Scanner +TCG collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Ludex Monthly Subscription: $9.99 Ludex Platform
  2. Ludex Annual Subscription: $89.99 Ludex Platform
  3. Lite Monthly Subscription: $4.99 Ludex Platform
  4. Lite Annual Subscription: $44.99 Ludex Platform
  5. Pro Monthly Subscription: $24.99 Ludex Platform
  6. Pro Annual Subscription: $239.99 Ludex Platform
  7. Ludex Monthly Subscription: $9.99 Ludex Platform
  8. Ludex Annual Subscription: $89.99 Ludex Platform
  9. Pro Monthly Subscription: $24.99 Ludex Platform
  10. Pro Annual Subscription: $239.99 Ludex Platform