fix problems on MyTherapy [iphone]

—— Run into issues on MyTherapy? Get help pending when official support gets back to you!

MyTherapy: Medication Reminder

Info:

company: smartpatient GmbH

: https://www.mytherapyapp.com

: www.mytherapyapp.com

Chat with our AI-based MyTherapy Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Interval medications do not reflect if late

Fix: Check the settings for your interval medications. Ensure that the reminder intervals are set correctly and that the app is updated to the la... »»

Alarms sometimes stop reminding

Fix: Verify that notifications for MyTherapy are enabled in your iPhone settings. Go to Settings > Notifications > MyTherapy and ensure that 'All... »»

Notifications issue

Two reminders given even after confirming

Fix: Check if you have accidentally set multiple reminders for the same medication. Go to the medication settings in the app and ensure that only... »»

Customization issue

Need for a notes area in reminders

Fix: Use the 'Notes' feature in the app if available, or consider using a separate note-taking app to jot down any important information related... »»

Custom symptoms tracking is limited

Fix: Use a separate symptom tracking app that allows for more customization. Many health apps offer extensive features for tracking symptoms and... »»

No section for over-the-counter meds and vitamins

Fix: Add over-the-counter medications and vitamins as custom entries in the app if that feature is available. This allows you to track them along... »»

Search issue

Limited search for medications

Fix: Try searching for medications using different keywords or variations of the medication name. Sometimes, using the generic name instead of th... »»

Privacy issue

No log system for personal information

Fix: Utilize a separate health tracking app that allows you to log personal information related to your medications and health status. Many healt... »»

Settings issue

Cannot manage medications for two people

Fix: Consider creating two separate accounts within the app if that feature is available. This way, you can manage medications for both individua... »»

Bugs issue

Time zone changes affect reminder times

Fix: Manually adjust the reminder times in the app whenever you travel to a different time zone. This will ensure that your reminders align with... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.9%

Bad experience

2.1%

Neutral

2.0%

~ from our NLP analysis of 5,625 combined software ratings.

Switch to these Alternatives:

Pill Reminder Medication Alarm

PillBox: Medication Reminder

Medisafe Medication Management

Pill Reminder - All in One

Max - Pill reminder

Cute Pill Reminder

Tablets App: Reminder Alarm

myPill® Birth Control Reminder

Birth Control Pill Reminder

Pill Reminder & Health Tracker

Private Data MyTherapy collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Search History
- Identifiers
- Usage Data
- Diagnostics

Cost of Subscriptions

Support the Team: $7.99 MyTherapy Med & Pill Reminder
Support the Team: $3.99 MyTherapy Med & Pill Reminder