fix problems on Medisafe Medication Management [iphone]

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—— Run into issues on Medisafe Medication Management? Get help pending when official support gets back to you!

Medisafe Medication Management
Info:
company: MediSafe Inc.
: https://www.medisafeapp.com/help/
: www.medisafeapp.com
Chat with our AI-based Medisafe Medication Management Support
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Syncing issue

Multiple device sync issues

Fix: 1. Ensure you are logged into the same account on all devices: Check that you are using the same email and password on each device to ensure... ⇲
 
Notifications issue

Inconsistent notification behavior

Fix: 1. Check notification settings: Go to your iPhone's Settings > Notifications > Medisafe. Ensure that notifications are allowed and that the... ⇲

Lack of medsafe alerts

Fix: 1. Enable alerts: Go to the app settings and ensure that all relevant alerts are enabled. This may include medication reminders, refill aler... ⇲

Notifications not sent to Medfriend

Fix: 1. Check Medfriend settings: Ensure that you have correctly set up your Medfriend account and that notifications are enabled for them in the... ⇲

Inability to turn off frequent notifications

Fix: 1. Adjust notification settings: Go to your iPhone's Settings > Notifications > Medisafe and adjust the notification settings to reduce freq... ⇲
 
Customization issue

Limited customization for reminders

Fix: 1. Explore reminder settings: Open the app and navigate to the reminders section. Look for options to customize the time, frequency, and typ... ⇲
 
Ads issue

Premium upgrade pop-up issues

Fix: 1. Dismiss the pop-up: If the pop-up appears, look for an option to dismiss it, such as an 'X' or 'Not Now' button. This should allow you to... ⇲
 
Slow issue

Slow performance after updates

Fix: 1. Clear app cache: Go to the app settings and look for an option to clear cache or data. This can help improve performance after an update.... ⇲
 
Bugs issue

Missing medication history

Fix: 1. Check settings: Ensure that the medication history feature is enabled in the app settings. Sometimes, features can be turned off inadvert... ⇲

Issues with tracking multiple users' medications

Fix: 1. Set up separate profiles: If the app allows, create separate profiles for each user to track their medications independently. 2. Use shar... ⇲
 
Support issue

Difficulty in contacting customer support

Fix: 1. Use in-app help: Look for a help or support section within the app that may provide answers to common questions or issues. 2. Check the w... ⇲
 
Settings issue

Limited number of measurement options

Fix: 1. Explore app settings: Check if there are any settings within the app that allow you to add or customize measurement options. 2. Use alter... ⇲
 
Audio issue

Annoying notification sounds

Fix: 1. Change notification sound: Go to your iPhone's Settings > Sounds & Haptics > Text Tone and select a different sound for notifications fro... ⇲
 
Glitches issue

Glitches with Apple Health integration

Fix: 1. Check integration settings: Go to the Medisafe app settings and ensure that Apple Health integration is enabled. 2. Reconnect Apple Healt... ⇲
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 what users are saying
Good experience
93.7%

Neutral
3.5%

Bad experience
2.8%

~ from our NLP analysis of 92,595 combined software ratings.

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 Private Data Medisafe Medication Management collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Premium Upgrade: $4.99 Unlimited Medfriends, Measurements & More
  2. 1 Year Premium Subscription: $39.99 A Year of Unlimited Medfriends Plus 8 Themes
  3. 1 Year Premium Subscription: $29.95 Unlimited Medfriends, Profiles & More
  4. Monthly Premium Upgrade: $2.99 Unlimited Medfriends, Profiles, & More
  5. Monthly Premium Upgrade: $9.99 Unlimited Medfriends, Profiles, & More
  6. Monthly Premium Upgrade: $4.99 Unlimited Medfriends, Profiles & More
  7. 1 Year Premium Subscription: $29.99 Unlimited Medfriends, Profiles, & More
  8. 1 Year Premium Subscription: $39.99 Unlimited Medfriends, Profiles & More
  9. Monthly Premium Upgrade: $4.99 Unlimited Medfriends, Profiles & More
  10. 1 Year Premium Subscription: $54.99 Unlimited Medfriends, Profiles, & More