fix problems on Touch Portal [iphone]

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—— Run into issues on Touch Portal? Get help pending when official support gets back to you!

Touch Portal
Info:
company: Rils
: https://www.touch-portal.com/support
: www.touch-portal.com
Chat with our AI-based Touch Portal Support
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UI issue
Multiple button states not supported

Fix: 1. Use a single button to toggle between different actions instead of relying on multiple states. 2. Create separate buttons for each action... ⇲
No separate show/hide source visibility for XSplit

Fix: 1. Use a single button to toggle the visibility of a source instead of separate buttons for show/hide. 2. Explore XSplit’s built-in features... ⇲
UI/UX is poor

Fix: 1. Familiarize yourself with the layout and features of the app by spending time exploring each section. 2. Customize the UI to your liking... ⇲
 
Account issue
Twitch account connection issues

Fix: 1. Ensure that you are using the correct Twitch account credentials and that your account is in good standing. 2. Disconnect and reconnect y... ⇲
 
Bugs issue
Keyboard shortcuts do not function in background

Fix: 1. Check the app permissions on your device to ensure Touch Portal has the necessary permissions to run in the background. 2. Look for any s... ⇲
 
Crashes issue
Touch Portal crashes on launch

Fix: 1. Restart your device to clear any temporary issues that may be causing the crash. 2. Uninstall and reinstall the Touch Portal app to ensur... ⇲
 
Loading issue
Infinite loading icon when pulling up buttons

Fix: 1. Restart the app to see if the loading issue resolves itself. 2. Check your internet connection to ensure it is stable, as a poor connecti... ⇲
 
Network issue
Setup wizard fails to connect properly

Fix: 1. Ensure that your device is connected to the same network as your computer running Touch Portal. 2. Restart both your device and computer... ⇲
 
Updates issue
Requires frequent updates that reset settings

Fix: 1. Before updating, take screenshots or notes of your current settings so you can easily restore them after the update. 2. Check the update... ⇲
 
Compatibility issue
Inconsistent performance after upgrading to pro version

Fix: 1. Ensure that your device meets the minimum system requirements for the pro version. 2. Clear the app cache and data to refresh the app’s p... ⇲
Lack of Siri integration

Fix: 1. Use alternative voice command applications that can work alongside Touch Portal to achieve similar functionality. 2. Explore third-party... ⇲
 
Customization issue
Limited presets for other software

Fix: 1. Create custom presets tailored to your specific needs using the available features in Touch Portal. 2. Explore community forums for user-... ⇲
 
Support issue
Support issues on Discord

Fix: 1. Search through the Discord server for existing threads that may address your issue before posting a new question. 2. Be specific in your... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
86.9%

Bad experience
9.8%

Neutral
3.3%

~ from our NLP analysis of 640 combined software ratings.

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 Private Data Touch Portal collects from your iPhone
  1. Data Not Collected: The developer does not collect any data from this app.

  Cost of Subscriptions
  1. Touch Portal Pro version: $13.99 Unlocks more grids and unlimited pages
  2. Edge Graphics Upgrade: $0.99 Visual upgrade of borders for page and button
  3. RGB Graphics Upgrade: $0.99 Add RGB options to your buttons and pages
  4. Retro SciFi Graphics Upgrade: $0.99 Add retro scifi designs to buttons and pages
  5. Icon Editor Graphics Upgrade: $3.99 Use our icon editor to change your icons.
  6. Multiple Devices Upgrade: $6.99 Use multiple devices with Touch Portal