fix problems on Xerox [iphone]

—— Run into issues on Xerox? Get help pending when official support gets back to you!

Xerox® Workplace

Info:

company: Xerox Corporation

: http://www.xerox.com/mobile

Chat with our AI-based Xerox Support

🛠️ Common Xerox Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Xerox freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Xerox Workpla... ⇲

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage > Xerox Workplace and selecting 'Offload App'. This will free up sp... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. 2.... ⇲

Downloads issue

limited offline functionality

Fix: 1. Before going offline, ensure you have downloaded any necessary documents or files within the app. Look for a download option or a way to... ⇲

Support issue

poor customer support

Fix: 1. Utilize the app's help section or FAQ to find answers to common issues. This can often provide immediate solutions without needing to con... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check your notification settings for the app by going to Settings > Notifications > Xerox Workplace. Ensure that notifications are enable... ⇲

UI issue

difficult navigation

Fix: 1. Spend some time exploring the app's layout and features. Familiarize yourself with the main sections and functions to improve your naviga... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Use any available... ⇲

Battery issue

high battery consumption

Fix: 1. Check for any background app refresh settings by going to Settings > General > Background App Refresh and disable it for Xerox Workplace.... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check the app's compatibility requirements in the App Store to ensure your device meets the necessary specifications. If your device is n... ⇲