—— Run into issues on Fetii Ride? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Before confirming your ride, always check the final price displayed on the app. If the price is higher than expected, consider canceling the... ⇲
Fix: Ensure that your internet connection is stable. If you are on a mobile network, try switching to Wi-Fi or vice versa to see if it improves t... ⇲
Fix: If a driver cancels, immediately request another ride. The app usually prioritizes your request, and you may get a new driver faster. OR... ⇲
Fix: When booking your ride, clearly communicate your need for stops in the app's notes section or verbally with the driver once they arrive. Thi... ⇲
Fix: Before getting into a ride, inspect the vehicle for cleanliness. If it does not meet your standards, you can cancel and request another ride... ⇲
Fix: If you experience being kicked out, try logging back into the app. If the issue persists, check for any updates or maintenance notifications... ⇲
Fix: If you need to change your ride details, consider canceling the current ride and rebooking with the correct information. This is a workaroun... ⇲
Fix: Plan your rides closer to the time you need them, as the app may not support advance bookings. Set reminders on your phone to book your ride... ⇲
Fix: Check the app settings under payment options to see if there is an option to manage or remove payment methods. If not, consider adding a new... ⇲
Fix: Familiarize yourself with the app layout by exploring all the features and options. Take notes on where things are located to make navigatio... ⇲
Fix: Utilize the in-app help section for FAQs that may address your issue without needing to wait for support. OR Try reaching out to customer... ⇲
Fix: Review the fare breakdown provided in the app before confirming your ride. This can help you understand any additional fees that may apply.... ⇲
Fix: Check the app's wallet section for any options to transfer or withdraw funds. If there are no options, consider using the funds for future r... ⇲
Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve performance. Check the App Store for updates.... ⇲
Fix: Check the app settings for options to manage notifications and marketing messages. You may be able to opt-out of certain communications. O... ⇲