fix problems on PeaceHealth Rides [iphone]

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—— Run into issues on PeaceHealth Rides? Get help pending when official support gets back to you!

PeaceHealth Rides
Info:
company: MobilityCloud Inc
: http://socialbicycles.com
: socialbicycles.com
Chat with our AI-based PeaceHealth Rides Support
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Login issue

PeaceHealth Rides signs users out unexpectedly

Fix: 1. Check your internet connection; a weak connection may cause the app to log you out. 2. Ensure that your app is updated to the latest vers... ⇲
 
UI issue

No docking station locations displayed

Fix: 1. Ensure that location services are enabled for the app by going to Settings > Privacy > Location Services and selecting the app. 2. Refres... ⇲
 
Registration issue

Registration process has bugs

Fix: 1. Ensure that you have a stable internet connection during the registration process. 2. Double-check that all required fields are filled ou... ⇲
 
Loading issue

Support tab fails to load

Fix: 1. Check your internet connection to ensure it is stable. 2. Try closing the app and reopening it to see if the support tab loads correctly.... ⇲
 
Privacy issue

Confusing terms of service

Fix: 1. Take your time to read through the terms of service carefully, and highlight or note down any sections that are unclear. 2. Look for FAQs... ⇲
 
Payments issue

Inaccurate billing for bike usage

Fix: 1. Review your ride history in the app to ensure that all rides are accounted for and that the charges match your usage. 2. If you notice di... ⇲

Inability to add payment methods

Fix: 1. Ensure that you are connected to the internet and that your payment information is entered correctly. 2. Check if your payment method is... ⇲

Extra charges for non-hub parking

Fix: 1. Familiarize yourself with the app's parking policies to avoid non-hub parking. 2. Always check the map for designated parking areas befor... ⇲
 
Bugs issue

Keypads on bikes are non-functional

Fix: 1. Check if the keypad is clean and free from debris. Sometimes dirt can interfere with functionality. 2. If the keypad is still not working... ⇲

PeaceHealth Rides does not recognize nearby bikes

Fix: 1. Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure they are turned on... ⇲
 
Cancellation issue

Cancellation process gets stuck

Fix: 1. Ensure that you have a stable internet connection while attempting to cancel. 2. Try refreshing the app or restarting it before attemptin... ⇲
 
Support issue

Help page does not address user questions

Fix: 1. Use the search function on the help page to find specific topics or keywords related to your question. 2. Browse through the FAQs to see... ⇲

Limited customer support options

Fix: 1. Explore all available support options within the app, including FAQs and help sections. 2. Check if there are any community forums or soc... ⇲
 
Crashes issue

PeaceHealth Rides crashes or freezes

Fix: 1. Close the app completely and restart it. 2. Check for any available updates for the app in the App Store and install them. OR 1. Resta... ⇲
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 what users are saying
Good experience
86.5%

Bad experience
11.2%

Neutral
2.2%

~ from our NLP analysis of 624 combined software ratings.

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 Private Data PeaceHealth Rides collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Health & Fitness
    • Search History
    • Diagnostics