fix problems on YCC365 [iphone]

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—— Run into issues on YCC365? Get help pending when official support gets back to you!

YCC365
Info:
company: 俊 刘
: http://www.ycc365cloud.com
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UI issue

Confusing user interface

Fix: 1. Take some time to explore the app's features. Familiarize yourself with the layout and options available. 2. Look for a tutorial or help... ⇲
 
Video issue

Inconsistent video playback

Fix: 1. Check your internet connection. A weak or unstable connection can cause playback issues. Try switching to a different Wi-Fi network or us... ⇲

Inability to access previous video clips

Fix: 1. Ensure you are logged into the correct account associated with the video clips. 2. Check the app's settings to see if there is an option... ⇲

No log for video captures

Fix: 1. Check the app settings to see if there is an option to enable logging or history of video captures. 2. Manually keep track of important... ⇲
 
Notifications issue

Excessive notifications

Fix: 1. Go to your iPhone's Settings > Notifications > YCC365. Here, you can adjust the notification settings, including turning off notification... ⇲

Notifications not customizable

Fix: 1. Go to the app's settings and look for any options related to notifications. Adjust them as needed. 2. If the app does not allow customiz... ⇲
 
Support issue

Limited customer support

Fix: 1. Check the app for a help or support section that may provide answers to common questions. 2. Look for user forums or community support g... ⇲
 
Ads issue

Ads interfere with usage

Fix: 1. Check if the app offers a premium version that removes ads. If so, consider upgrading to that version for an uninterrupted experience. 2... ⇲
 
Payments issue

Cloud storage requires payment

Fix: 1. Review the app's free storage options and see if you can optimize your usage to stay within those limits. 2. Consider using alternative... ⇲
 
Camera issue

Camera orientation issues

Fix: 1. Check your device's orientation lock. Swipe down from the top-right corner of your iPhone to access the Control Center and ensure the ori... ⇲
 
Settings issue

Poorly written instructions

Fix: 1. Look for video tutorials online that may provide clearer guidance on using the app. 2. Search for user-generated content or forums where... ⇲
 
Freezing issue

Frequent freezing during live feed

Fix: 1. Check your internet connection for stability. A weak connection can cause freezing. 2. Close any other apps running in the background th... ⇲
 
Network issue

Camera goes offline often

Fix: 1. Ensure the camera is within range of your Wi-Fi network. If possible, move it closer to the router. 2. Restart the camera and the app to... ⇲
 
Loading issue

Slow loading of cloud clips

Fix: 1. Check your internet speed using a speed test app. If your connection is slow, consider switching to a faster network. 2. Clear the app's... ⇲
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 what users are saying
Bad experience
63.0%

Good experience
29.1%

Neutral
7.9%

~ from our NLP analysis of 227 combined software ratings.

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 Private Data YCC365 collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Diagnostics
    • Other Data