fix problems on IStory [iphone]

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—— Run into issues on IStory ? Get help pending when official support gets back to you!

iStory for Instagram
Info:
company: Halil Ibrahim YILMAZ
: http://hiyilmaz.net/istory-support/
: hiyilmaz.net
Chat with our AI-based iStory Support
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Downloads issue

Unable to download reels

Fix: 1. Ensure that you have the latest version of iStory installed. Check the App Store for updates. 2. Check your device's storage to ensure yo... ⇲

Missing download options

Fix: 1. Check if the app has been updated to the latest version, as download options may be added in updates. 2. Restart the app to refresh its f... ⇲
 
Account issue

Account suspension risk

Fix: 1. Review the app's terms of service to ensure you are not violating any rules. 2. Avoid using third-party tools or services that may compro... ⇲
 
Login issue

Login issues

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2.... ⇲

Continuous logout issues

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix logout issues. 2. Check your internet connection to ensure it... ⇲
 
Loading issue

Stories not loading

Fix: 1. Check your internet connection and switch between Wi-Fi and cellular data if necessary. 2. Clear the app's cache by going to Settings > G... ⇲

Black screen when loading stories

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check your internet connection and switch between Wi-Fi and cellular data if nece... ⇲
 
Crashes issue

iStory crashes on iOS 18

Fix: 1. Ensure that you have the latest version of iStory installed, as updates may fix compatibility issues with iOS 18. 2. Restart your iPhone... ⇲
 
Compatibility issue

Inconsistent feature availability

Fix: 1. Check for app updates regularly, as features may be rolled out gradually. 2. Review the app's official website or community forums for an... ⇲
 
Support issue

Technical support unresponsive

Fix: 1. Check the app's FAQ section or help center for common issues and solutions. 2. Look for community forums or user groups where you can fin... ⇲
 
Slow issue

Lagging performance

Fix: 1. Close any background apps that may be consuming resources. Double-click the home button and swipe up on apps to close them. 2. Restart yo... ⇲
 
Security issue

Hacking risk

Fix: 1. Enable two-factor authentication on your Instagram account for added security. 2. Regularly change your password and use a strong, unique... ⇲
 
Bugs issue

Feedback link not functional

Fix: 1. Check if there are any updates available for the app that may fix the feedback link. 2. Try accessing the feedback link from a different... ⇲
 
Ads issue

Ads still present after purchase

Fix: 1. Ensure that your purchase was successful and that you are logged into the account that made the purchase. 2. Restart the app to refresh i... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
84.9%

Bad experience
11.7%

Neutral
3.4%

~ from our NLP analysis of 2,418 combined software ratings.

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 Private Data iStory collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. iStory Weekly Premium: $2.99 You can show highlight stories for one week.
  2. iStory Monthly Premium: $4.99 You can show highlight stories for one month.
  3. Remove Ads: $3.99 You can remove all ads in app
  4. iStory Yearly Premium: $24.99 You can be premium user for one year.
  5. iStory 6 Months Premium: $14.99 You can show highlight stories for six months