fix problems on Blindstory [iphone]

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—— Run into issues on Blindstory? Get help pending when official support gets back to you!

Blindstory - Watch Stories
Info:
company: Sekizbit
: https://www.blindstoryapp.com/#contact
: blindstoryapp.com
Chat with our AI-based Blindstory Support
   Hello! How can I assist you?  

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Login issue

Requires constant re-login

Fix: 1. Ensure that you have the latest version of the app installed. Go to the App Store, search for Blindstory, and update if necessary. 2. Che... ⇲

Invalid password errors

Fix: 1. Double-check that you are entering the correct password, paying attention to case sensitivity and any special characters. 2. If you are u... ⇲
 
Account issue

Logs out of Instagram

Fix: 1. Check your Instagram app to ensure you are logged in and that your account is active. 2. Re-link your Instagram account in Blindstory by... ⇲

Locked out of account despite active subscription

Fix: 1. Verify your subscription status by checking your Apple ID subscriptions in Settings > [Your Name] > Subscriptions. 2. If your subscriptio... ⇲

Membership transfer issues

Fix: 1. Ensure you are logged into the correct account that holds the membership. 2. Check the app's settings for any options related to account... ⇲
 
Crashes issue

Crashes spontaneously

Fix: 1. Ensure that your iPhone has enough storage space by going to Settings > General > iPhone Storage. If storage is low, delete unnecessary a... ⇲
 
Audio issue

Poor audio playback

Fix: 1. Check your device's volume settings and ensure that the mute switch is not activated. 2. Test audio playback with other apps to determine... ⇲
 
Video issue

Blurry image and video quality

Fix: 1. Check your internet connection to ensure it is stable and fast enough for streaming content. 2. In the app settings, look for any options... ⇲
 
Screen issue

Displays blank screen

Fix: 1. Close the app completely and restart it. 2. Check for updates in the App Store and install any available updates for Blindstory. OR 1.... ⇲
 
Ads issue

Excessive ads before use

Fix: 1. Check if there is a premium version of the app available for purchase that removes ads. 2. If you are already a premium user, ensure you... ⇲
 
Loading issue

Loading errors for stories

Fix: 1. Check your internet connection to ensure it is stable. 2. Restart the app and try loading the stories again. OR 1. Clear the app's cac... ⇲
 
Bugs issue

Inconsistent functionality

Fix: 1. Ensure that both the app and your iPhone's iOS are updated to the latest versions. 2. Restart your iPhone to clear any temporary glitches... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.1%

Bad experience
20.8%

Neutral
2.1%

~ from our NLP analysis of 713 combined software ratings.

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 Private Data Blindstory collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Blindstory Premium: $5.99 Unlock all features with monthly subscription
  2. Blindstory Premium: $3.99 Unlock all features with weekly subscription
  3. Blindstory Premium: $35.99 Unlock all features with 1 year subscription
  4. Blindstory Premium: $19.99 Unlock all features with yearly subscription
  5. Blindstory Premium: $23.99 Unlock all features with 6 month subscription
  6. BlindStory Premium: $12.99 Unlock all features with monthly subscription
  7. Blindstory Premium: $9.49 Unlock all features with monthly subscription
  8. Blindstory Pro: $49.99 Unlock all features
  9. Blindstory Premium: $19.99 Unlock all features
  10. BlindStory Premium: $69.99 Unlock all features with monthly subscription