fix problems on American Eagle FCU [iphone]

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—— Run into issues on American Eagle FCU ? Get help pending when official support gets back to you!

American Eagle FCU Mobile
Info:
company: American Eagle FCU Mobile Banking
: https://www.americaneagle.org/Learn/About-AEFCU/Contact-Us
: www.onlinebanktours.com
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Freezing issue

American Eagle FCU freezes during check deposits

Fix: When attempting to deposit checks, ensure that you are in a well-lit area to improve the camera's ability to capture the check image. If the... ⇲
 
Login issue

Inconsistent face ID recognition

Fix: To improve face ID recognition, ensure that your face is well-lit and unobstructed when attempting to log in. You can also try resetting the... ⇲

Frequent login verification issues

Fix: Check your device's security settings to ensure that they are not overly restrictive, which can cause frequent verification prompts. Adjusti... ⇲

Annoying face recognition prompts

Fix: If the face recognition prompts are bothersome, consider disabling face ID for the app in your device settings and using a password or PIN i... ⇲
 
UI issue

Poor user experience with new bill payment

Fix: Take some time to explore the new bill payment interface. Look for any tutorials or help sections within the app that explain the new featur... ⇲

Outdated app design

Fix: While you cannot change the app design, you can provide feedback through the app's feedback feature, if available. This can help the develop... ⇲

Buried transfer options in menu

Fix: To make transfers easier, take note of where the transfer options are located in the menu. You can create a shortcut on your home screen if... ⇲

Limited check history visibility

Fix: Check if there are filters or settings within the app that allow you to adjust the visibility of your check history. Sometimes, options to v... ⇲
 
Updates issue

Lack of features from previous version

Fix: Review the app's update notes or changelog to understand what features have been removed or changed. This can help you find alternative ways... ⇲

Inconsistent app updates

Fix: To ensure you receive updates consistently, check your App Store settings to make sure automatic updates are enabled. This will help keep th... ⇲

Lack of communication about feature changes

Fix: To stay informed about feature changes, regularly check the app's update notes in the App Store. This can provide insights into what has cha... ⇲
 
Backup issue

Difficulty restoring automated bill payments

Fix: To restore automated bill payments, navigate to the bill payment section and look for an option to manage or restore payments. Follow the pr... ⇲
 
Payments issue

Issues with depositing official checks

Fix: When depositing official checks, ensure that you are following the app's guidelines for check deposits. This may include taking clear images... ⇲
 
Slow issue

Slow app performance

Fix: To improve app performance, try closing other apps running in the background to free up system resources. Restarting your device can also he... ⇲
 
Glitches issue

Glitches during fund transfers

Fix: Before initiating a fund transfer, ensure that you have a stable internet connection. If you experience glitches, try restarting the app or... ⇲
 
Account issue

Inaccessible mortgage account features

Fix: Check the app's menu thoroughly to locate the mortgage account features. Sometimes, they may be nested under different categories or setting... ⇲
 
Crashes issue

American Eagle FCU crashes during check deposits

Fix: If the app crashes during check deposits, ensure that you are using the latest version of the app. Update it if necessary, as updates often... ⇲
 
Compatibility issue

Widget unavailable after iOS update

Fix: After an iOS update, check if the app needs to be updated as well. Go to the App Store and see if there is a new version of the app availabl... ⇲
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 what users are saying
Good experience
95.6%

Bad experience
2.3%

Neutral
2.1%

~ from our NLP analysis of 15,521 combined software ratings.

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 Private Data American Eagle FCU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics