fix problems on Nectar [iphone]

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—— Run into issues on Nectar? Get help pending when official support gets back to you!

nectar: love & compatibility
Info:
company: Jubilee Media
: https://www.jubileemedia.com/nectar-app-support
: lovecommanectar.com
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Login issue

Randomly logs users out

Fix: 1. Check your internet connection to ensure it is stable. 2. Go to Settings > General > Background App Refresh and ensure it is enabled for... ⇲
 
Compatibility issue

Inaccurate compatibility scores

Fix: 1. Ensure that you are answering all questions honestly and thoroughly, as this affects the accuracy of the scores. 2. Review your answers t... ⇲

Device optimization issues

Fix: 1. Ensure your iPhone is updated to the latest iOS version by going to Settings > General > Software Update. 2. Close other apps running in... ⇲
 
Bugs issue

Repetitive questions

Fix: 1. Take note of the questions that seem repetitive and provide feedback through the app's feedback feature if available. 2. Try to answer th... ⇲

Binary results despite spectrum display

Fix: 1. Review the assessment questions and your answers to ensure they align with the spectrum display. 2. If the results seem incorrect, retake... ⇲

Limited number of assessments

Fix: 1. Explore the app for any additional assessments that may be available under different categories or sections. 2. Consider taking assessmen... ⇲

Questions do not make sense

Fix: 1. Take note of specific questions that seem unclear and consider providing feedback through the app if possible. 2. Try to answer them to t... ⇲

Inconsistent results among users

Fix: 1. Encourage friends or family to take the assessments and compare answers to see if there are commonalities. 2. Review the assessment quest... ⇲

Random responses displayed in comparisons

Fix: 1. Ensure that you and the person you are comparing responses with have completed the assessments fully and accurately. 2. Log out and log b... ⇲
 
UI issue

Inability to see compared responses

Fix: 1. Ensure you are using the latest version of the app, as updates may include this feature. 2. Check the app settings to see if there is an... ⇲
 
Registration issue

Issues with phone number verification

Fix: 1. Ensure that you are entering the correct phone number format, including the country code. 2. Check your network connection to ensure it i... ⇲
 
Settings issue

Assessment visibility settings reset

Fix: 1. After adjusting your visibility settings, ensure you save the changes before exiting the settings menu. 2. Log out and log back in to see... ⇲
 
Loading issue

nectar does not load

Fix: 1. Check your internet connection to ensure it is stable. 2. Force close the app and restart it. 3. If it still does not load, restart your... ⇲
 
Updates issue

Requires app redownload for updates

Fix: 1. Check your device storage to ensure you have enough space for updates. Go to Settings > General > iPhone Storage to manage your storage.... ⇲
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 what users are saying
Good experience
77.1%

Bad experience
16.8%

Neutral
6.1%

~ from our NLP analysis of 719 combined software ratings.

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 Private Data nectar collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contacts
    • Identifiers