fix problems on Tractive GPS [iphone]

—— Run into issues on Tractive GPS ? Get help pending when official support gets back to you!

Tractive GPS for Dogs and Cats

Info:

company: Tractive

: https://help.tractive.com/hc/en-us

: www.tractive.com

Chat with our AI-based Tractive GPS Support

🛠️ Common App Problems on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App has unnecessary activity tracking features

Fix: To manage the activity tracking features, go to the app settings. Look for an option labeled 'Activi... »»

Inability to toggle off notifications

Fix: Open the app and navigate to the settings menu. Look for 'Notifications' or 'Alerts'. Here, you shou... »»

Bugs issue

Live mode not functioning properly in Safe Zone

Fix: Ensure that your Safe Zone is set up correctly. Go to the Safe Zone settings and verify the boundari...

Frequent false alerts for leaving safe zone

Fix: Check the sensitivity settings for the Safe Zone alerts. In the app settings, look for options relat...

Attachment system may be unreliable

Fix: Inspect the attachment system for any visible damage or wear. If the attachment is loose, try tighte...

Network issue

Location accuracy issues

Fix: Make sure that your device's GPS is functioning properly. Go to 'Settings' > 'Privacy' > 'Location S...

Inconsistent performance in low cell service areas

Fix: In low cell service areas, try switching to offline mode if available. This may allow the app to sto...

UI issue

UI/UX concerns during emergencies

Fix: Familiarize yourself with the emergency features of the app. Spend some time exploring the app's int...

Sharing issue

Difficulty in sharing walk information with clients

Fix: Check if the app has a built-in sharing feature. Look for options to export or share walk data via e...

Battery issue

Battery life may require frequent charging

Fix: To extend battery life, reduce the frequency of location updates in the app settings. Look for optio...

Have a specific unlisted Problem? resolve your issue below:

what users are saying

Good experience

92.3%

Bad experience

5.0%

Neutral

2.7%

~ from our NLP analysis of 29,378 combined software ratings.

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Private Data Tractive GPS collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts