fix problems on Parental Control App [iphone]

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—— Run into issues on Parental Control App? Get help pending when official support gets back to you!

Parental Control App - Mobicip
Info:
company: Mobicip.com
: https://www.mobicip.com/support
: www.mobicip.com
Chat with our AI-based Parental Control App Support
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Permissions issue

Blocks important apps

Fix: 1. Open the parent app and navigate to the app blocking settings. Review the list of blocked apps and adjust the settings to allow access to... ⇲

Limited access to school apps

Fix: 1. Check the app blocking settings to ensure that school-related apps are not inadvertently blocked. 2. If the app is not listed, manually a... ⇲
 
Network issue

Inability to track real-time usage

Fix: 1. Ensure that location services are enabled for the child app. Go to Settings > Privacy > Location Services and make sure Mobicip is set to... ⇲

Issues with VPN connection

Fix: 1. Check the VPN settings in the app. Ensure that the VPN is enabled and configured correctly. 2. Restart the VPN connection by toggling it... ⇲
 
UI issue

Cumbersome user interface

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located. 2. Use the help or tuto... ⇲
 
Updates issue

Forced updates causing setup errors

Fix: 1. Before updating, back up your settings and configurations. This can usually be done in the app settings. 2. If an update causes issues, t... ⇲
 
Bugs issue

Inconsistent filtering

Fix: 1. Review the filtering settings in the parent app. Ensure that the categories you want to filter are correctly selected. 2. Test the filter... ⇲
 
Payments issue

Subscription cancellation difficulties

Fix: 1. Go to your iPhone settings, tap on your name at the top, then select 'Subscriptions'. Find Mobicip and follow the prompts to cancel. 2. I... ⇲

Auto-renewal without notification

Fix: 1. Check your subscription settings in the iPhone settings under your name > Subscriptions. Here, you can manage auto-renewal options. 2. Se... ⇲
 
Settings issue

Inability to manage specific app access

Fix: 1. Open the parent app and navigate to the app management section. Here, you should be able to see all installed apps on the child's device.... ⇲
 
Privacy issue

Overly strict filtering

Fix: 1. Review the filtering settings in the parent app. Adjust the categories to be less strict based on your child's needs. 2. Create custom fi... ⇲
 
Notifications issue

Problems with app notifications

Fix: 1. Check the notification settings on your iPhone. Go to Settings > Notifications > Mobicip and ensure notifications are enabled. 2. In the... ⇲
 
Compatibility issue

Lack of support for iOS devices

Fix: 1. Ensure that your iOS device is running a compatible version of iOS for Mobicip. Check the app's requirements in the App Store. 2. If the... ⇲
 
Support issue

Unclear communication about app functionality

Fix: 1. Review the app's help section or FAQ for detailed explanations of features and functionalities. 2. Explore online forums or user communit... ⇲
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 what users are saying
Good experience
58.5%

Bad experience
37.5%

Neutral
4.1%

~ from our NLP analysis of 1,924 combined software ratings.

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 Private Data Parental Control App collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Mobicip Family - Small: $4.99 Protect web, screen time & apps on 5 devices
  2. Annual Family Plan - Small: $39.99 Protect web, screen time & apps on 5 devices
  3. Mobicip Premium: $9.99 Manage and monitor up to 20 devices
  4. Mobicip Family - Medium: $8.99 Protect web, screen time & apps on 10 devices
  5. Mobicip Family - Small: $6.99 Protect web, screen time & apps on 5 devices
  6. Mobicip Standard: $6.99 Manage and monitor up to 10 devices
  7. Mobicip Family- 5 Devices: $47.99 Protect web, screen time & apps on 5 devices
  8. Mobicip Premium: $95.99 Manage and monitor up to 20 devices
  9. Mobicip Standard: $59.99 Manage and monitor up to 10 devices
  10. Annual Family Plan - Medium: $59.99 Protect web, screen time & apps on 10 devices