fix problems on Boundless [iphone]

—— Run into issues on Boundless? Get help pending when official support gets back to you!

Boundless

Info:

company: Baker & Taylor

: https://baker-taylor.my.site.com/boundless/s/

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🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes frequently

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Boundless app... »»

Slow loading times

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the loading times improve. 2. Clear the ap... »»

Downloads issue

Cannot access downloaded books offline

Fix: 1. Ensure that the books are fully downloaded. Open the app while connected to Wi-Fi, go to your library, and check if the books have a down... »»

Glitches issue

Inconsistent page turning

Fix: 1. Check the app settings for any options related to page turning or reading modes. Adjust these settings to see if it improves the experien... »»

Audio issue

Audio playback issues

Fix: 1. Ensure that your device's volume is turned up and not muted. Check the app's audio settings to ensure playback is enabled. 2. Restart the... »»

Clunky audiobook controls

Fix: 1. Familiarize yourself with the audiobook controls by exploring the app's interface. Look for any settings that may allow you to customize... »»

UI issue

Requires multiple clicks to access books

Fix: 1. Familiarize yourself with the app's navigation. Look for shortcuts or settings that may allow quicker access to your library. 2. Check if... »»

No direct return option for checked out books

Fix: 1. Navigate to your library and look for a 'Manage' or 'My Books' section where you can find options to return books. 2. If no direct return... »»

Difficult to navigate user interface

Fix: 1. Spend some time exploring the app's features and layout. Look for a tutorial or help section within the app that may guide you through it... »»

Customization issue

Limited font options

Fix: 1. Check the app settings for any options related to font customization. If available, experiment with different fonts and sizes. 2. If the... »»

Dark mode does not function properly

Fix: 1. Check your device's settings by going to Settings > Display & Brightness and ensure Dark Mode is enabled. 2. Restart the app after changi... »»

Bugs issue

Poor word definition functionality

Fix: 1. Ensure that your device has a dictionary installed. Go to Settings > General > Dictionary and select the desired language. 2. If the app... »»

Inaccurate progress tracking

Fix: 1. Ensure that you are logged in to your account consistently, as progress may not save if you switch devices or log out. 2. Try closing and... »»

App does not remember last read page

Fix: 1. Ensure you are logged in to your account consistently, as this may help the app save your last read page. 2. Check the app settings for a... »»

Inability to resume reading without logging in

Fix: 1. Ensure that you are logged in to your account before closing the app. This may help the app remember your last read page. 2. Check if the... »»

Crashes issue

App crashes unexpectedly

Fix: 1. Ensure that your iPhone has enough storage space. Go to Settings > General > iPhone Storage and check available space. If low, delete unn... »»

Account issue

Profiles are unnecessary for single users

Fix: 1. If the app allows, consider deleting the profile feature from your settings if you are the only user. 2. Check if there are any settings... »»

Compatibility issue

Incompatibility with Bluetooth headphones

Fix: 1. Disconnect and reconnect your Bluetooth headphones to ensure a stable connection. 2. Check the Bluetooth settings on your iPhone to ensur... »»

Limited support for landscape mode on iPad

Fix: 1. Check the app settings to see if there is an option to enable landscape mode. 2. Rotate your iPad to see if the app automatically adjusts... »»

Updates issue

Frequent app updates do not resolve issues

Fix: 1. Check the app's update notes in the App Store to see if the issues you are experiencing are mentioned. If not, consider uninstalling and... »»