fix problems on WebAccess I [iphone]

—— Run into issues on WebAccess I? Get help pending when official support gets back to you!

WebAccess i

Info:

company: BUFFALO INC.

: http://buffalo.jp/support_s/guide2/manual/webaccess/i/99/en/

Chat with our AI-based WebAccess i Support

🛠️ Common WebAccess i Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Limited upload/download functionality

Fix: To improve upload/download functionality, consider using a third-party file management app that integrates with WebAccess i. Apps like Docum... ⇲

Only uploads from iPhone photo albums

Fix: To work around this limitation, you can manually move files you want to upload into your iPhone's photo album. Use the Photos app to create... ⇲

Downloads issue

No support for downloading any file from NAS

Fix: As a workaround, you can use a file management app that supports NAS downloads. Apps like FileBrowser allow you to connect to your NAS and d... ⇲

UI issue

Interface not optimized for larger screens

Fix: To improve usability on larger screens, try using the app in landscape mode if it supports it. This can sometimes provide a better layout fo... ⇲

Poor user interface

Fix: To improve your experience with the user interface, take some time to familiarize yourself with all the features and settings available in t... ⇲

Crashes issue

Crashes on startup

Fix: First, try restarting your iPhone to clear any temporary issues. If the app continues to crash, check for any available updates in the App S... ⇲

Uploads issue

Auto upload feature fails

Fix: Check the settings for the auto-upload feature within the app. Ensure that it is enabled and that you have granted the necessary permissions... ⇲

No ability to upload documents

Fix: To upload documents, consider using a different app that supports document uploads, such as Google Drive or Dropbox. You can upload your doc... ⇲

Automatic upload fails with admin account

Fix: Check the permissions for the admin account to ensure it has the necessary rights to perform automatic uploads. You may need to adjust setti... ⇲

Compatibility issue

Does not support HEIC format

Fix: To work around the HEIC format issue, convert your HEIC files to JPEG or PNG format using a file conversion app available on the App Store.... ⇲

Limited media format support

Fix: To work around limited media format support, convert your media files to a supported format using a file conversion app before uploading the... ⇲

No multitasking support

Fix: To manage multitasking, consider using the app in conjunction with a file management app that allows you to switch between tasks more easily... ⇲

Inconsistent performance on different iOS versions

Fix: If you notice performance issues, try to keep your iPhone updated to the latest iOS version, as updates often include performance improvemen... ⇲

Permissions issue

Complex instructions for accessing restricted folders

Fix: To simplify access to restricted folders, create a shortcut or bookmark within the app if it allows it. This can help you quickly navigate t... ⇲

Loading issue

Frequent stalling and refresh needed

Fix: If the app is stalling frequently, try clearing the app's cache if the option is available in the settings. This can help improve performanc... ⇲

Updates issue

No updates for app

Fix: If the app is not receiving updates, check the App Store regularly for any new versions. You can also look for alternative apps that offer s... ⇲

Support issue

Email support only

Fix: To get the most out of email support, prepare a detailed description of your issue, including steps to reproduce it, and any screenshots tha... ⇲

Customization issue

No sorting options for file list

Fix: To manage your files more effectively, consider renaming files with prefixes that indicate their order or category. This can help you visual... ⇲