fix problems on Prologue [iphone]

—— Run into issues on Prologue? Get help pending when official support gets back to you!

Prologue

Info:

company: Lachlan Charlick

: https://prologue.audio

: prologue.audio

Chat with our AI-based Prologue Support

🛠️ Common Prologue Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Prologue freezes while watching stream

Fix: 1. Close other applications: Double-click the Home button (or swipe up from the bottom on iPhones without a Home button) to view all open ap... ⇲

slow loading times

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. You can test this by opening a web page or another... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and check for updates for Prologue. Installing the latest version can fix... ⇲

Downloads issue

limited offline functionality

Fix: 1. Download content: Check if Prologue allows you to download streams or content for offline viewing. Look for a download button or option w... ⇲

Support issue

poor customer support

Fix: 1. Utilize in-app help: Check if Prologue has a help or FAQ section within the app. This can provide immediate answers to common issues. 2.... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Check notification settings: Go to Settings > Notifications > Prologue. Ensure that notifications are enabled and set to your preference... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its layout and features. Look for a tutorial or hel... ⇲

Customization issue

lack of customization options

Fix: 1. Explore settings: Check the app's settings thoroughly to see if there are any hidden customization options that you may have missed. 2. U... ⇲

Battery issue

high battery consumption

Fix: 1. Enable Low Power Mode: Go to Settings > Battery and enable Low Power Mode to reduce background activity and extend battery life while usi... ⇲

Compatibility issue

limited device compatibility

Fix: 1. Check system requirements: Ensure your device meets the minimum requirements for Prologue. If your device is outdated, consider upgrading... ⇲