fix problems on Deseret Bookshelf LDS Books [iphone]

—— Run into issues on Deseret Bookshelf LDS Books? Get help pending when official support gets back to you!

Deseret Bookshelf LDS Books

Info:

company: Deseret Book Company

: http://deseretbook.com/bookshelf

: deseretbook.com

Chat with our AI-based Deseret Bookshelf LDS Books Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App freezes while listening to audiobooks

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Deseret Books... »»

Audio playback stops randomly

Fix: 1. Check your internet connection; a weak connection can cause playback issues. Switch to Wi-Fi if possible. 2. Restart the app as mentioned... »»

Audio issue

Inability to control playback with Bluetooth headsets

Fix: 1. Ensure your Bluetooth headset is properly connected to your iPhone. Go to Settings > Bluetooth and check the connection status. 2. Try di... »»

Audio rewinds to the beginning of the chapter instead of a few seconds

Fix: 1. Use the app's built-in controls to manually skip forward a few seconds instead of rewinding. 2. Familiarize yourself with the app's audio... »»

Audio stuck at double speed

Fix: 1. Check the playback speed settings in the app and adjust it back to normal speed. 2. Restart the app to reset any playback settings that m... »»

Audio controls are not user-friendly

Fix: 1. Familiarize yourself with the app's audio controls by exploring the interface and reading any available help documentation. 2. Practice u... »»

Search issue

Poor search functionality

Fix: 1. Use specific keywords or phrases when searching to narrow down results. 2. Try searching for titles or authors directly instead of genera... »»

Downloads issue

Chapters download individually instead of as a whole

Fix: 1. Check the app settings to see if there is an option to download entire books or chapters. 2. If not available, consider downloading each... »»

Limited audiobook download functionality

Fix: 1. Check the app settings to see if there are options to manage downloads or storage. 2. Ensure you have enough storage space on your device... »»

Support issue

No option to report problems with specific books

Fix: 1. Keep a personal log of issues encountered with specific books, including titles and page numbers. 2. Use the app's support or help sectio... »»

No in-app feedback option for users

Fix: 1. Keep a personal log of feedback and suggestions for future reference. 2. Use any available community forums or social media groups to sha... »»

Glitches issue

Glitches when using audio controls on Apple Watch or headphones

Fix: 1. Ensure that your Apple Watch or headphones are updated to the latest firmware. 2. Restart both your iPhone and the connected device to re... »»

UI issue

Interface does not display audio controls with cover art

Fix: 1. Check if there are any settings in the app that allow you to toggle the display of audio controls. 2. Restart the app to see if the contr... »»

Difficult to navigate back to previous tabs

Fix: 1. Familiarize yourself with the app's navigation bar and use the back button or gestures to return to previous screens. 2. If available, us... »»

Bugs issue

Grammatical errors and typos in e-books

Fix: 1. Keep a list of errors you encounter and check if the app has a community forum where users can report these issues. 2. If the app allows,... »»

E-books display blank pages

Fix: 1. Restart the app and try opening the e-book again. 2. If the issue persists, delete the e-book and re-download it from your library. OR... »»

Customization issue

No way to view content by genre

Fix: 1. Browse through the app's main categories or collections to find books that may be organized by genre. 2. Use the search function with spe... »»

Notifications issue

App does not pause during notifications

Fix: 1. Check your iPhone's notification settings by going to Settings > Notifications and adjusting how notifications are displayed. 2. Consider... »»

Syncing issue

Inconsistent syncing between app and website

Fix: 1. Ensure you are logged into the same account on both the app and website. 2. Manually refresh the app by pulling down on the home screen t... »»

Updates issue

App has not been updated in a long time

Fix: 1. Regularly check the App Store for updates to ensure you have the latest version. 2. If the app is outdated, consider looking for alternat... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.1%

Bad experience

6.5%

Neutral

4.4%

~ from our NLP analysis of 6,005 combined software ratings.

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Private Data Deseret Bookshelf LDS Books collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Bookshelf Plus Meme Pack: $0.99 Plus 1 Meme Pack