fix problems on Keeper [iphone]

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—— Run into issues on Keeper? Get help pending when official support gets back to you!

Keeper: Tax Filing & Expenses
Info:
company: Keeper Tax Inc.
: https://www.keepertax.com
: www.keepertax.com
Chat with our AI-based Keeper Support
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Notifications issue

Notifications at inconvenient times

Fix: Adjust the notification settings within the app. Go to the settings menu, find the notifications section, and customize the times you receiv... ⇲
 
Crashes issue

Keeper crashes during use

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Keeper, and check if an update is available. Updates... ⇲
 
Payments issue

Limited bank linking options

Fix: Check if your bank offers a direct integration with Keeper. If not, consider using a different bank account that is supported or manually in... ⇲

Lack of transparency about fees

Fix: Review the app's terms of service and any available documentation to understand the fee structure better. This information is often found in... ⇲
 
Support issue

Delayed responses from virtual bookkeeper

Fix: To expedite responses, prepare all necessary documents and questions in advance before reaching out to the virtual bookkeeper. This can help... ⇲
 
Bugs issue

Inaccurate CSV file exports

Fix: Double-check the data you are exporting from Keeper. Ensure that all necessary fields are filled out correctly before exporting to minimize... ⇲

Difficulty in tracking total expenses

Fix: Utilize the app's categorization features to group expenses by type. This can help you see totals for specific categories and give you a cle... ⇲
 
Ads issue

Pop-ups for subscription too frequent

Fix: If the pop-ups are disruptive, consider adjusting your app settings to limit notifications or explore the app's settings to see if there is... ⇲
 
Security issue

Inability to securely submit forms

Fix: Use secure email or a secure file transfer service to send forms instead of relying on the app. This ensures that your sensitive information... ⇲
 
Features issue

Limited features for complex tax situations

Fix: For complex tax situations, consider using additional software that specializes in tax preparation and filing. You can use Keeper for basic... ⇲
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Bad experience
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 Private Data Keeper collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics