fix problems on SmART Sketcher Projector [iphone]

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—— Run into issues on SmART Sketcher Projector? Get help pending when official support gets back to you!

smART sketcher projector
Info:
company: FlyCatcher Inc.
: https://www.flycatcher.toys/support/
: www.flycatcher.toys
Chat with our AI-based smART sketcher projector Support
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Customization issue

No option to name projectors

Fix: As a workaround, keep a note on your phone or in a notes app where you can label each projector by its model or location. This way, you can... ⇲
 
Permissions issue

Requires access to photos to use app

Fix: If you are uncomfortable granting photo access, consider using the app's features that do not require photos. You can also create a separate... ⇲

Cannot access camera roll

Fix: Ensure that the app has the necessary permissions to access your camera roll. Go to your iPhone's Settings > Privacy > Photos, and make sure... ⇲

smART sketcher projector does not show in photo access settings

Fix: If the app is not appearing in the photo access settings, try uninstalling and reinstalling the app. This can reset the permissions and allo... ⇲
 
Settings issue

Cannot adjust image size

Fix: Try using the zoom feature on your projector if available. This can help you adjust the size of the projected image without needing to chang... ⇲
 
Account issue

Paid subscription does not transfer to new phone

Fix: Ensure you are logged into the same account on your new phone that you used on your old phone. This should automatically restore your subscr... ⇲
 
Registration issue

Account registration required to use app

Fix: If you find account registration cumbersome, consider using a password manager to store your login details securely, making it easier to log... ⇲

Account creation fails

Fix: Double-check that you are entering all required information correctly. Ensure your email is valid and not already in use. If you encounter a... ⇲
 
Bugs issue

Some images distorted when sent

Fix: Before sending images, ensure they are in a compatible format and resolution. Use an image editing app to adjust the resolution to match the... ⇲
 
Login issue

Cannot sign in without Bluetooth connection

Fix: Ensure that your Bluetooth is turned on before attempting to sign in. If you are not using a Bluetooth projector, try connecting to a differ... ⇲
 
Freezing issue

smART sketcher projector freezes when accessing camera

Fix: Try restarting the app and your device. This can often resolve temporary glitches that cause freezing. OR Check for any updates to the ap... ⇲
 
Video issue

Images projected are not legible

Fix: Check the resolution of the images you are projecting. Higher resolution images will project more clearly. Use an image editing app to enhan... ⇲
 
Storage issue

SD card issues

Fix: Ensure that the SD card is properly inserted and formatted. If the app allows, try reformatting the SD card using your computer before reins... ⇲

smART sketcher projector takes up too much storage

Fix: Clear the app's cache and any unnecessary data. Go to the app settings and look for options to clear cache or delete temporary files. OR... ⇲
 
UI issue

Cannot choose from photo gallery

Fix: Ensure that the app has permission to access your photo gallery. Go to Settings > Privacy > Photos and check the app's permissions. OR If... ⇲
 
Payments issue

Subscription issues with features

Fix: Check your subscription status in the app settings. If features are missing, try logging out and back in to refresh your account status. O... ⇲
 
Search issue

Cannot locate projector

Fix: Ensure that the projector is powered on and within range of your device. Check the Bluetooth settings on your iPhone to see if the projector... ⇲
 
Compatibility issue

Chip not working

Fix: If the chip is not functioning, try resetting the projector. Unplug it, wait for a few seconds, and then plug it back in to see if it resolv... ⇲
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 what users are saying
Good experience
51.9%

Bad experience
40.3%

Neutral
7.8%

~ from our NLP analysis of 335 combined software ratings.

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 Private Data smART sketcher projector collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Super smART! Basic: $1.99 Get 5 new drawings every month!
  2. Super smART! Premium: $29.99 Get 20+ new drawings every month!
  3. Super smART! Premium: $6.99 Get 20+ new drawings every month!