—— Run into issues on Crumbl? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Restart the app: Close the Crumbl app completely and then reopen it. This can clear temporary glitches. 2. Update the app: Go to the App... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the Home button) to see all open apps, then swipe up on the... ⇲
Fix: 1. Refresh the app: Pull down on the screen to refresh the delivery status. 2. Check your internet connection: Ensure you have a stable int... ⇲
Fix: 1. Check store hours: Ensure you are checking inventory during store hours, as items may not be available outside of these times. 2. Call t... ⇲
Fix: 1. Check the order status: If the order is still processing, you may be able to cancel it. Go to your order history and look for a cancel op... ⇲
Fix: 1. Change tip settings: Before checkout, look for the tip option and manually adjust it to your preference. 2. Save your preference: If the... ⇲
Fix: 1. Confirm pickup time: Ensure you have selected the correct time for curbside pickup in the app. 2. Follow pickup instructions: Check the... ⇲
Fix: 1. Check the app for rewards section: Look for a rewards or points section in the app where you can enter receipt information. 2. Keep rece... ⇲
Fix: 1. Adjust tip settings: Before finalizing your order, look for the tip option and change it to your desired amount. 2. Save your preference... ⇲
Fix: 1. Check delivery options: During checkout, look for any delivery preferences and select contactless delivery if available. 2. Leave delive... ⇲
Fix: 1. Check for promotions: Look for any ongoing promotions or discounts that may apply to delivery fees. 2. Consider pickup: If feasible, opt... ⇲
Fix: 1. Enable location services: Go to Settings > Privacy > Location Services and ensure it is turned on for the Crumbl app. 2. Allow location... ⇲
Fix: 1. Check payment method: Ensure your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to verify. 2. Re... ⇲
Fix: 1. Check for seasonal offerings: Sometimes, cookie selections change based on availability. Check the app regularly for updates. 2. Use the... ⇲
Fix: 1. Use the favorites feature: If the app has a favorites option, mark your preferred cookies for easy access in future orders. 2. Keep a li... ⇲
Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout. 2. Use the help section: Look for a... ⇲
Fix: 1. Check location settings: Ensure that location services are enabled for the app in your device settings. 2. Manually enter your location:... ⇲
Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigation better. 2. Use the search function:... ⇲
Fix: 1. Provide feedback: Use the feedback option in the app to suggest that survey prompts be delayed until after the order is completed. 2. Di... ⇲
Fix: 1. Use the app's messaging feature: If available, use any in-app messaging options to communicate with your driver. 2. Leave clear delivery... ⇲