Fix Crumbl errors on iphone

Experiencing issues? Solve common Crumbl problems instantly.
Get Started:
View Resolved Issues
Fix Now in One-Click
🔍   Select the category that fits your issue:
All
 
Updates
Inaccurate delivery updates

🛠️ 1. Refresh the app: Pull down on the screen to refresh the delivery status. 2. Check your internet... show fix »
Inconsistent store inventory

🛠️ 1. Check store hours: Ensure you are checking inventory during store hours, as items may not be avai... show fix »
 
Settings
Cannot cancel orders

🛠️ 1. Check the order status: If the order is still processing, you may be able to cancel it. Go to you... show fix »
Default tip is opt-out

🛠️ 1. Change tip settings: Before checkout, look for the tip option and manually adjust it to your pref... show fix »
Difficulties with curbside pickup

🛠️ 1. Confirm pickup time: Ensure you have selected the correct time for curbside pickup in the app. 2... show fix »
No option to redeem points from receipts

🛠️ 1. Check the app for rewards section: Look for a rewards or points section in the app where you can... show fix »
Automatic tip added at checkout

🛠️ 1. Adjust tip settings: Before finalizing your order, look for the tip option and change it to your... show fix »
App does not allow contactless delivery preference

🛠️ 1. Check delivery options: During checkout, look for any delivery preferences and select contactless... show fix »
Delivery fee is high

🛠️ 1. Check for promotions: Look for any ongoing promotions or discounts that may apply to delivery fee... show fix »
 
Permissions
Location services required

🛠️ 1. Enable location services: Go to Settings > Privacy > Location Services and ensure it is turned on... show fix »
 
Payments
Payment processing issues

🛠️ 1. Check payment method: Ensure your payment method is valid and has sufficient funds. Go to Setting... show fix »
 
Customization
Limited cookie selection for future orders

🛠️ 1. Check for seasonal offerings: Sometimes, cookie selections change based on availability. Check th... show fix »
Inability to specify cookies for future orders

🛠️ 1. Use the favorites feature: If the app has a favorites option, mark your preferred cookies for eas... show fix »
 
UI
Confusing user interface

🛠️ 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layo... show fix »
App does not show normal store location

🛠️ 1. Check location settings: Ensure that location services are enabled for the app in your device set... show fix »
App lacks intuitive navigation

🛠️ 1. Familiarize yourself with the layout: Spend some time exploring the app to understand its navigat... show fix »
 
Notifications
Survey prompts too soon

🛠️ 1. Provide feedback: Use the feedback option in the app to suggest that survey prompts be delayed un... show fix »
 
Messages
No communication with delivery drivers

🛠️ 1. Use the app's messaging feature: If available, use any in-app messaging options to communicate wi... show fix »
  Have a specific Problem? Resolve Issue below:
characters left:


 Contact Support
Developer:
Crumbl, LLC
Email:
  https://crumblcookies.com/contact/
Website:
🌐 crumbl.com
Terms/Privacy:
⚔️ http://crumbl.com/privacy
 Switch to these Alternatives:
Cinnabon
Nothing Bundt Cakes
Insomnia Cookies
Auntie Anne’s Rewards
Cold Stone
Baskin-Robbins
Krispy Kreme ®
Bahama Buck's
Chicken Salad Chick
Playa Bowls Rewards

 Private Data Crumbl collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics

 Breakdown of Software Ratings
Positive experience
98.6%

Neutral
1.0%

Negative experience
0.4%

~ from our NLP analysis of 4,126,478 combined software ratings.