fix problems on Parallel [iphone]

—— Run into issues on Parallel? Get help pending when official support gets back to you!

Parallel: Your Hangout Place

Info:

company: Parallel Corp.

: https://parallel.chat

: www.parallelcorp.com

Chat with our AI-based Parallel Support

🛠️ Common Parallel Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

audio lag

Fix: 1. Check your internet connection: Ensure you have a stable and fast internet connection. Use a wired connection if possible, or move closer... ⇲

microphone sensitivity issues

Fix: 1. Adjust microphone settings: Go to the app's settings and look for microphone sensitivity options. Increase the sensitivity if available.... ⇲

Audio issue

quiet audio in headphones

Fix: 1. Check headphone volume: Ensure that the volume on your headphones is turned up and not muted. 2. Adjust app volume: Go to the app's audio... ⇲

in-game sound pushed through mic

Fix: 1. Check audio settings: Go to the app's audio settings and ensure that in-game sounds are not set to be transmitted through the microphone.... ⇲

microphone always muted

Fix: 1. Check app settings: Go to the app's settings and ensure that the microphone is not set to mute. 2. Check device settings: Go to your iPho... ⇲

bluetooth microphone feature disabled

Fix: 1. Check Bluetooth settings: Ensure your Bluetooth microphone is connected and recognized by your iPhone. 2. Restart Bluetooth: Turn Bluetoo... ⇲

reduced in-game sound

Fix: 1. Check in-game audio settings: Go to the game's audio settings and ensure that sound levels are set appropriately. 2. Restart the app: Som... ⇲

background music not playing

Fix: 1. Check audio settings: Go to the app's audio settings and ensure that background music is enabled. 2. Restart the app: Sometimes, a simple... ⇲

Customization issue

lack of dark mode

Fix: 1. Use system-wide dark mode: If your iPhone is set to dark mode, some apps may automatically adjust. Go to 'Settings' > 'Display & Brightne... ⇲

need for additional language support

Fix: 1. Check app settings: Look for language options in the app's settings and select your preferred language if available. 2. Use translation a... ⇲

floating widget for mic needed

Fix: 1. Check app settings: Look for any settings related to floating widgets and enable them if available. 2. Restart the app: Close the app com... ⇲

Slow issue

Parallel is slow

Fix: 1. Clear app cache: If the app has an option to clear cache, do so to free up space and improve performance. 2. Restart your device: A simpl... ⇲

Glitches issue

glitches during gameplay

Fix: 1. Check for updates: Ensure the app is updated to the latest version, as updates often fix bugs. 2. Restart the app: Close the app complete... ⇲

glitchy calls

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. 2. Restart the app: Close the app completely and... ⇲

Video issue

inability to turn on video chat

Fix: 1. Check permissions: Go to your iPhone's settings, select 'Privacy', then 'Camera', and ensure the app has permission to access the camera.... ⇲

screen share quality below 1080p

Fix: 1. Check internet speed: Ensure you have a stable and fast internet connection, as low bandwidth can affect screen share quality. 2. Adjust... ⇲

Gameplay issue

issues with game restart

Fix: 1. Save progress: Before restarting, ensure that your game progress is saved. 2. Restart the app: Close the app completely and reopen it to... ⇲

Network issue

cannot use app with VPN

Fix: 1. Disable VPN: Temporarily disable your VPN to see if the app works without it. 2. Change VPN settings: Some VPNs have settings that can be... ⇲

room joining failures

Fix: 1. Check internet connection: Ensure you have a stable internet connection. 2. Restart the app: Close the app completely and try joining the... ⇲

UI issue

no floating pop-up for voice chat

Fix: 1. Check app settings: Look for any settings related to voice chat pop-ups and enable them if available. 2. Restart the app: Close the app c... ⇲

Account issue

unable to log out

Fix: 1. Check app settings: Look for a logout option in the app's settings menu. 2. Restart the app: Close the app completely and try logging out... ⇲

Bugs issue

friend request checking issues

Fix: 1. Refresh the friend request section: Try refreshing the friend request section by pulling down to refresh. 2. Restart the app: Close the a... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.8%

Bad experience

6.7%

Neutral

3.4%

~ from our NLP analysis of 1,338 combined software ratings.

Switch to these Alternatives:

PRISM: Live Streaming App

YallaChat

SkyPhone - Voice & Video Calls

whoo - Meet Your Friends

Streamlabs: Live Streaming App

SoulChill - Voice Chat & Party

Hello Yo – Group Chat Rooms

Omega Live Video Broadcast

Bridgefy - Offline Messages

Nicegram - Private Messenger

Private Data Parallel collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics