fix problems on BetaSeries [iphone]

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—— Run into issues on BetaSeries? Get help pending when official support gets back to you!

BetaSeries - TV Shows & Movies
Info:
company: Netcats
: https://www.betaseries.com/contact
: www.betaseries.com
Chat with our AI-based BetaSeries Support
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Bugs issue

BetaSeries only tracks shows

Fix: Utilize the tracking features effectively by adding shows to your watchlist. This will help you keep track of episodes and seasons you have... ⇲
 
UI issue

Static thumbnails

Fix: Try refreshing the app by pulling down on the main screen to see if the thumbnails update. This can sometimes resolve display issues. OR... ⇲

Confusing user interface

Fix: Take some time to explore the app's features. Familiarize yourself with the layout and where different functions are located. You can also l... ⇲
 
Slow issue

Slow loading times

Fix: Clear the app's cache by deleting and reinstalling the app. This can help improve performance by removing any stored data that may be causin... ⇲
 
Settings issue

Default language issue

Fix: Check the app's settings to see if there is an option to change the language. Look for a 'Language' or 'Preferences' section in the settings... ⇲
 
Support issue

No clear instructions for use

Fix: Look for a help or FAQ section within the app. Many apps include a guide or support section that can provide useful information on how to us... ⇲
 
Compatibility issue

Limited functionality on iPad

Fix: Check if the app is optimized for iPad by looking for any specific settings or features that may be available only on the iPhone version. So... ⇲
 
Updates issue

No updates for Apple TV

Fix: If you have an Apple TV, check if the app is available for download on that platform. If not, consider using AirPlay to stream content from... ⇲
 
Payments issue

Subscription cost without streaming

Fix: Evaluate the features included in the subscription to determine if they meet your needs. If tracking shows is valuable to you, the subscript... ⇲
 
Video issue

Inability to play episodes

Fix: Ensure that you are using the latest version of the app. Check the App Store for updates and install any available updates. OR Try loggin... ⇲
 
Ads issue

Misleading app title

Fix: Use the app primarily for tracking shows and managing your watchlist, rather than expecting it to function as a streaming service. OR Loo... ⇲
 
Content issue

Lack of content availability

Fix: Check the app's content library to see if there are specific genres or shows that are available. Sometimes, content may be limited based on... ⇲
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 what users are saying
Good experience
73.4%

Bad experience
22.6%

Neutral
4.0%

~ from our NLP analysis of 1,400 combined software ratings.

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 Private Data BetaSeries collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics