fix problems on IPTVX [iphone]

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—— Run into issues on IPTVX? Get help pending when official support gets back to you!

IPTVX
Info:
company: Bending X - FZE
: https://iptvx.app/support
: iptvx.app
Chat with our AI-based IPTVX Support
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Settings issue

parental controls do not hide channel list

Fix: 1. Go to the settings within the IPTVX app and ensure that parental controls are enabled correctly. 2. If the feature is not functioning as... ⇲

lack of background app refresh

Fix: 1. Go to Settings > General > Background App Refresh and ensure it is enabled for IPTVX. 2. If the app does not support this feature, consid... ⇲
 
Network issue

buffering issues

Fix: 1. Check your internet connection speed and stability. If you are on Wi-Fi, try switching to a wired connection if possible, or move closer... ⇲

frequent buffering on Apple TV

Fix: 1. Ensure that your Apple TV is connected to a strong Wi-Fi network. If possible, connect it via Ethernet for a more stable connection. 2. R... ⇲
 
Ads issue

in-app purchase pop-up interrupts viewing

Fix: 1. Check if there is an option in the app settings to disable notifications or pop-ups related to in-app purchases. 2. If not, try to comple... ⇲
 
Bugs issue

EPG guide gives wrong schedules

Fix: 1. Refresh the EPG data by going to the settings in the IPTVX app and looking for an option to refresh or reload the EPG. 2. Check if there... ⇲

IPTVX does not remember favorites after profile deletion

Fix: 1. Before deleting a profile, ensure that you have backed up any important data or favorites. 2. If the app does not retain favorites, consi... ⇲
 
Loading issue

playlist takes too long to load

Fix: 1. Ensure that your internet connection is stable and fast. If possible, switch to a wired connection or improve your Wi-Fi signal. 2. Try r... ⇲
 
Customization issue

cannot add more than two playlists

Fix: 1. Check the app settings to see if there is a limit set for the number of playlists. If so, see if there is an option to increase this limi... ⇲

no option for simultaneous streams

Fix: 1. Check the app settings to see if there is an option to enable simultaneous streams. If not, this may be a limitation of the app. 2. Consi... ⇲

no 'go to live' option for multi-screen

Fix: 1. Check the app settings to see if there is an option to enable multi-screen features. 2. If this feature is not available, consider using... ⇲
 
Crashes issue

crashes after updates

Fix: 1. After an update, restart your iPhone to ensure all new files are properly loaded. 2. If the app continues to crash, try uninstalling and... ⇲
 
Syncing issue

iCloud errors upon launch

Fix: 1. Go to Settings > [Your Name] > iCloud and ensure that iCloud Drive is enabled. 2. If the app requires iCloud access, ensure that you are... ⇲
 
Support issue

no response from support

Fix: 1. Check the app for any FAQ or help section that may provide solutions to common issues. 2. Look for community forums or user groups where... ⇲
 
Search issue

search feature is not isolated by group type

Fix: 1. Use specific keywords related to the group type you are searching for to narrow down results. 2. Check if there are any filters or sortin... ⇲
 
UI issue

side swipe feature is no longer functional

Fix: 1. Restart the app to see if the feature becomes functional again. 2. Check for any updates to the app that may address this issue. OR 1.... ⇲
 
Account issue

requires re-entering subscription details frequently

Fix: 1. Ensure that you are using the latest version of the app, as updates may fix this issue. 2. Check your iPhone settings to ensure that the... ⇲
 
Payments issue

no lifetime subscription option

Fix: 1. Consider subscribing to the available plans and monitor for any future updates or changes to subscription options. 2. Look for promotions... ⇲
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 what users are saying
Good experience
85.9%

Bad experience
11.2%

Neutral
3.0%

~ from our NLP analysis of 1,838 combined software ratings.

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 Private Data IPTVX collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. FULL - 1 Month: $2.99 FULL monthly subscription
  2. FULL - Yearly: $22.99 FULL subscription (allows multi-platform)
  3. FULL - 3 Months: $7.99 Subscription FULL for 3 months
  4. FULL - Yearly - Family Sharing: $44.99 Full subscription 1 year with Family Sharing
  5. PRO - TV: $44.99 PRO version (only for AppleTV)
  6. FULL - 6 Months: $13.99 FULL subscription for 6 months
  7. FULL for PRO: $22.99 Full subscription (for PRO users)
  8. PRO - TV: $44.99 Remove player's watermark forever
  9. Pro Free - TV: $0.00 Supprimer le watermark du joueur