fix problems on Videoleap [iphone]

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—— Run into issues on Videoleap? Get help pending when official support gets back to you!

Videoleap: AI Video Editor
Info:
company: Lightricks Ltd.
: http://videoleapapp.com/
: videoleapapp.com
Chat with our AI-based Videoleap Support
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Video issue

choppy playback when slowing down clips

Fix: 1. Optimize Clip Settings: Before slowing down a clip, ensure it is in a compatible format and resolution. Lower the resolution of the clip... ⇲

missing keyframe functionality

Fix: 1. Use Alternative Techniques: If keyframing is not available, try using transitions or effects that can simulate the desired movement or ch... ⇲

watermark on exported videos

Fix: 1. Upgrade to Premium: The most straightforward solution is to upgrade to the premium version to remove the watermark. 2. Use Alternative S... ⇲

limited free effects and templates

Fix: 1. Maximize Available Effects: Explore all the free effects and templates thoroughly to make the most of what is available. 2. Create Your... ⇲

decreased number of layers for free users

Fix: 1. Plan Layer Usage: Be strategic about how you use layers. Combine elements into single layers when possible to maximize the limited number... ⇲
 
Glitches issue

glitches during video editing

Fix: 1. Restart the App: Close the app completely and reopen it to see if the glitches persist. 2. Check Device Performance: Ensure your device... ⇲
 
Ads issue

frequent ads for premium features

Fix: 1. Mute Ads: If ads are disruptive, consider muting your device while using the app to minimize distraction. 2. Schedule Usage: Use the app... ⇲
 
Slow issue

slow performance with long videos

Fix: 1. Break Down Projects: Edit long videos in smaller segments to improve performance and reduce lag. 2. Optimize Video Quality: Lower the re... ⇲
 
Payments issue

features locked behind paywall

Fix: 1. Explore Free Features: Familiarize yourself with the features available for free users and maximize their use. 2. Look for Promotions: O... ⇲

high subscription costs

Fix: 1. Look for Discounts: Keep an eye out for seasonal discounts or promotions that may lower the subscription cost. 2. Evaluate Usage: Assess... ⇲
 
UI issue

poor masking tools

Fix: 1. Practice with Available Tools: Spend time learning how to use the existing masking tools effectively. Watch tutorials online to improve y... ⇲

interface changes are distracting

Fix: 1. Familiarize Yourself: Spend some time exploring the new interface to become accustomed to the changes. 2. Customize Settings: Check if t... ⇲
 
Audio issue

inability to mute audio without issues

Fix: 1. Adjust Audio Levels: Instead of muting, lower the audio levels of the clip to zero. This can sometimes bypass the muting issue. 2. Use A... ⇲

lack of advanced audio editing features

Fix: 1. Use External Audio Editing Apps: Consider using dedicated audio editing software like Audacity or GarageBand for advanced audio editing,... ⇲
 
Notifications issue

notification issues for trial expiration

Fix: 1. Check Notification Settings: Go to Settings > Notifications > Videoleap and ensure notifications are enabled. 2. Manually Track Trial: K... ⇲
 
Bugs issue

inconsistent AI effects performance

Fix: 1. Test Different Clips: Experiment with different video clips to see which ones yield better results with AI effects. 2. Adjust Settings:... ⇲
 
Support issue

poor customer support response

Fix: 1. Use Online Resources: Check the appā€™s FAQ section or community forums for answers to common questions. 2. Document Issues: Keep a detail... ⇲
 
Customization issue

limited customization options for effects

Fix: 1. Experiment with Available Options: Make the most of the customization options that are available, and try combining effects creatively.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
89.7%

Bad experience
7.2%

Neutral
3.1%

~ from our NLP analysis of 128,565 combined software ratings.

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 Private Data Videoleap collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data

  Cost of Subscriptions
  1. Videoleap unlimited access: $7.99 Unlimited access to over 100 features
  2. Unlimited Access: $9.99 Unlimited access to Pro features
  3. Videoleap Subscription: $69.99 Unlimited access to over 100 features
  4. Edit, Crop & Reverse Videos: $35.99 Unlock Filters, Multi-Layers, Sound FX & more
  5. Videoleap unlimited access: $35.99 Unlimited access to over 100 features
  6. Videoleap Subscription: $9.99 Unlimited access to over 100 features
  7. Unlimited access: $5.99 Unlimited access to over 100 features
  8. Unlimited access: $5.99 Unlimited access to over 100 features
  9. Unlimited Access: $4.99 Unlimited access to over 100 features
  10. Videoleap Pro: $119.99 Unlimited access to all templates and feature