—— Run into issues on Pooli? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the calibration of your test strips or testing kit. Ensure that you are using the correct method for measuring chlorine levels based o... ⇲
Fix: Ensure that you are following the instructions for the test strips carefully. Make sure to wait the recommended time before reading the resu... ⇲
Fix: Practice using the sliders to get a feel for their sensitivity. If you find them too sensitive, try tapping gently instead of sliding to mak... ⇲
Fix: If you want to use the scan feature, purchase the recommended test strips. Look for bulk purchase options to save money. OR As a workarou... ⇲
Fix: Evaluate which premium features you truly need and consider using the free version for basic functionality. Look for any promotional offers... ⇲
Fix: If you are a new user, consider using the app's free features to familiarize yourself with it before deciding to purchase test strips for sc... ⇲
Fix: Go into the app settings and adjust the notification times for reminders to better fit your schedule. Look for options to customize the timi... ⇲
Fix: Check if there are any settings related to seasonal adjustments in the app. If not, consider creating a manual log for winterization tasks a... ⇲
Fix: Check if the app has an option to rearrange test positions in the settings. If not, consider keeping a separate log for your preferred order... ⇲
Fix: Explore the app settings to see if there are any options for customizing reminders. If customization is limited, consider using a separate r... ⇲
Fix: Create a manual list of items you need to purchase based on your pool maintenance schedule. Use a note-taking app or a physical notepad. O... ⇲
Fix: Check if there is an option in the app settings to add equipment details. If not, keep a separate log of your equipment details in a note-ta... ⇲
Fix: Look for any available filters in the history section of the app. If none exist, consider exporting the data to a spreadsheet for better org... ⇲
Fix: Check for any available updates for the app in the App Store. Developers often release updates to fix bugs and improve performance. OR If... ⇲
Fix: Ensure you are using the test strips correctly by following the instructions closely. Use good lighting and a white background to compare co... ⇲