fix problems on Kyte [iphone]

​

—— Run into issues on Kyte? Get help pending when official support gets back to you!

Kyte - Rental Cars, Delivered.
Info:
company: Kyte Systems Inc.
: https://help.kyte.com
: kyte.com
Chat with our AI-based Kyte Support
   Hello! How can I assist you?  

characters left:
 
UI issue

Confusing pickup instructions

Fix: Users should carefully read all pickup instructions provided in the app before arriving at the pickup location. It may help to take screensh... ⇲
 
Payments issue

Unexpected charges after rental

Fix: To avoid unexpected charges, users should thoroughly review the rental agreement and any additional fees listed before confirming their book... ⇲

Surge pricing during high demand

Fix: To avoid surge pricing, users should plan their rentals during off-peak times or book in advance when possible. This can help lock in lower... ⇲

Complicated refund process

Fix: To navigate the refund process, users should carefully read the refund policy outlined in the app or rental agreement. Ensure all required d... ⇲

Issues with payment verification

Fix: Users should ensure that their payment method is valid and has sufficient funds before attempting to complete a transaction. Double-check th... ⇲
 
Bugs issue

Lack of cleanliness in vehicles

Fix: Before accepting the vehicle, users should inspect it for cleanliness and report any issues immediately through the app or to the staff on-s... ⇲

Issues with app functionality

Fix: If users experience app functionality issues, they should first ensure that they are using the latest version of the app. Check the App Stor... ⇲
 
Settings issue

Difficulty in extending rentals

Fix: To extend a rental, users should check the app for an option to modify their booking. This is typically found in the 'My Rentals' section. F... ⇲
 
Maintenance issue

Problems with vehicle maintenance

Fix: Users should inspect the vehicle for any maintenance issues before driving off and report any problems immediately through the app or to the... ⇲
 
Support issue

Limited support for urgent issues

Fix: For urgent issues, users should utilize the in-app emergency contact feature if available, which may provide quicker access to support. Clea... ⇲

Unprofessional behavior from staff

Fix: If users experience unprofessional behavior, they should document the incident, including details such as time, location, and the staff memb... ⇲

Lack of clear communication during issues

Fix: Users should document any issues they encounter and communicate them clearly to customer support, providing as much detail as possible to fa... ⇲
 
Registration issue

Inaccurate vehicle registration

Fix: Users should verify the vehicle registration details provided in the app against the physical vehicle before accepting it. If discrepancies... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.9%

Bad experience
10.7%

Neutral
1.4%

~ from our NLP analysis of 6,473 combined software ratings.

 Switch to these Alternatives:
GIG Car Share
HyreCar Driver - Gig Rentals
Avail - Car Sharing
My Flexcar
Revel: All-Electric Rides
Rent a Car・Cheap Rental Cars
Carla Car Rental - Rent a Car
DriveItAway
Carsharing F2M
NYC Ferry

 Private Data Kyte collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Diagnostics