A. 1. Ensure you are logged into the correct Apple ID that made the purchase. Go to Settings > [your name] > Media & Purchases to check. 2. Restart the app and check if the purchases are recognized. 3. If not, try restoring purchases by going to the in-game settings and looking for a 'Restore Purchases' option.
B. 4. If the issue persists, check your internet connection as a weak connection can prevent the app from verifying purchases. Switch between Wi-Fi and cellular data to see if that resolves the issue.