fix problems on Jodel [iphone]

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—— Run into issues on Jodel? Get help pending when official support gets back to you!

Jodel: Hyperlocal Community
Info:
company: The Jodel Venture GmbH
: https://www.jodel.com
: www.jodel.com
Chat with our AI-based Jodel Support
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Search issue

No search bar for hashtags

Fix: As a workaround, keep a personal list of frequently used hashtags for easy reference. You can also use external social media platforms to se... ⇲
 
Settings issue

Inability to change location settings

Fix: Check your device's location settings to ensure that Jodel has permission to access your location. Go to Settings > Privacy > Location Servi... ⇲
 
Messages issue

No direct messaging feature

Fix: Use public posts to communicate with other users. You can tag users in your posts to initiate a conversation, although this is not private.... ⇲

No option for private chats

Fix: Use public posts to communicate with users and suggest moving to another messaging platform for private conversations. OR Create a group... ⇲
 
Network issue

Jodel shows no content on WiFi

Fix: Check your WiFi connection to ensure it is stable. Try switching to mobile data to see if the issue persists, which can help identify if the... ⇲
 
Account issue

Difficulty in account recovery

Fix: Ensure you have access to the email or phone number associated with your account. Use the 'Forgot Password' feature to initiate the recovery... ⇲

High rate of unjust bans

Fix: Familiarize yourself with the community guidelines to avoid content that may lead to bans. Adjust your posting style based on community feed... ⇲

Inability to delete accounts easily

Fix: Check the app's settings for account management options. Look for an option to deactivate or delete your account and follow the prompts prov... ⇲

Lack of transparency in moderation decisions

Fix: Engage with the community to discuss moderation practices and share experiences. This can help raise awareness and encourage better practice... ⇲
 
Customization issue

Complexity with hashtags and symbols

Fix: Create a simple guide for yourself that outlines the most effective hashtags and symbols to use. This can help streamline your posting proce... ⇲

Lack of user engagement in small cities

Fix: Initiate discussions or events within the app to encourage local engagement. Post questions or topics that resonate with your community. O... ⇲

No option to change vote on posts

Fix: If you accidentally vote on a post, consider leaving a comment to express your updated opinion. This can provide clarity to other users. O... ⇲
 
Ads issue

Inadequate advertising and marketing efforts

Fix: Promote the app through your own social media channels. Share your experiences and encourage friends to join, which can help increase visibi... ⇲
 
Privacy issue

Presence of hate speech and bullying

Fix: Report any instances of hate speech or bullying through the app's reporting feature. Provide as much detail as possible to assist in moderat... ⇲
 
UI issue

No copy/paste feature

Fix: Use screenshots to save important information or posts. You can take a screenshot and share it in your posts or with others outside the app.... ⇲

No way to track time since last posts

Fix: Keep a personal log of your posts and their timestamps to track your activity manually. OR Engage with the community regularly to maintai... ⇲

Inconsistent user experience across locations

Fix: Adjust your posting style based on the local community's preferences. Observe how users in different locations engage and adapt accordingly.... ⇲
 
Notifications issue

Old events listed in announcements

Fix: Regularly check the announcements section and report outdated events to the moderators, encouraging them to update the information. OR Cr... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.5%

Bad experience
12.1%

Neutral
5.4%

~ from our NLP analysis of 118,458 combined software ratings.

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 Private Data Jodel collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Jodel Plus: 1 week: $5.99 Enjoy Jodel without ads and additional perks
  2. Jodel Plus: 1 month: $8.99 Enjoy Jodel without ads and additional perks
  3. Jodel Plus: 1 month: $8.99 Enjoy Jodel without ads and additional perks
  4. Jodel Boost - 5x 10 minutes: $11.99 Boost the Jodel to everyone around you!
  5. Jodel Boost - 30x 10 minutes: $39.99 Boost the Jodel to everyone around you!
  6. Jodel Boost - 10x 10 minutes: $19.99 Boost the Jodel to everyone around you!
  7. Fancy post color: $11.99 Create more visibility using a special color
  8. 1x Priority Support: $11.99 Fast-track support: Replies in <24 hours.
  9. Reactions - 5 pack: $3.99 React to a special post ❤️
  10. 1h Boosted Post - Jodel-God: $14.99 Boost post to everyone around for 1 hour!