fix problems on DLive · Your Stream Your Rules [iphone]

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DLive · Your Stream Your Rules
Info:
company: DLive · Live Stream Community
: https://help.dlive.tv/hc/en-us
: go.dlive.tv
Chat with our AI-based DLive · Your Stream Your Rules Support
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Video issue

Mobile streaming does not function properly

Fix: 1. Ensure that your device meets the minimum requirements for streaming. Check the app's documentation for details. 2. Close any background... ⇲

Inconsistent video quality adjustment

Fix: 1. Check your internet speed and stability. If your connection is slow, the app may automatically adjust video quality. 2. In the app settin... ⇲

Limited streaming options on mobile devices

Fix: 1. Explore the app settings to see if there are any options to enable additional streaming features. 2. Check for updates that may introduce... ⇲
 
Compatibility issue

Landscape mode not supported on iPad

Fix: 1. Check if the app has an update available that may include landscape support. Go to the App Store, tap on your profile icon, and scroll to... ⇲

Inability to cast streams to devices

Fix: 1. Ensure that both your casting device (like Chromecast) and your iPhone are connected to the same Wi-Fi network. 2. Check the app settings... ⇲
 
Search issue

Difficult to find user accounts

Fix: 1. Use the search function within the app to look for specific usernames. 2. Check if there are any filters or categories that can help narr... ⇲
 
Notifications issue

Notifications not working

Fix: 1. Go to your iPhone's Settings > Notifications > DLive and ensure that notifications are enabled. 2. Check if Do Not Disturb mode is turned... ⇲
 
Messages issue

Chat messages sometimes do not appear

Fix: 1. Refresh the chat by closing and reopening it or by swiping down in the chat window. 2. Ensure you have a stable internet connection, as p... ⇲

Spam in live chat

Fix: 1. Use the chat moderation tools if available to block or report spam users. 2. Encourage your viewers to report spam messages as well. OR... ⇲
 
Bugs issue

Treasure chest feature fails to open

Fix: 1. Ensure you have met the requirements to open the treasure chest, such as watching for a certain duration. 2. Restart the app and try agai... ⇲

Lemons can disappear without explanation

Fix: 1. Check the app's FAQ or help section to understand how lemons are earned and spent. 2. Ensure you are not accidentally spending or using l... ⇲
 
Payments issue

High cut taken from donations

Fix: 1. Review the app's terms of service or FAQ section to understand the fee structure for donations. 2. Consider using alternative platforms f... ⇲
 
Crashes issue

Frequent app crashes

Fix: 1. Ensure your app is updated to the latest version. Go to the App Store and check for updates. 2. Clear the app's cache by uninstalling and... ⇲
 
Audio issue

Double audio playback issue

Fix: 1. Check if you have multiple audio sources active, such as Bluetooth speakers or headphones. Disconnect any unnecessary devices. 2. Restart... ⇲
 
UI issue

Cluttered interface makes navigation difficult

Fix: 1. Familiarize yourself with the app layout by exploring each section. Take notes on where key features are located. 2. Check if there are a... ⇲

No profile section for streamers

Fix: 1. Check the app settings to see if there is a hidden profile section or options to customize your streamer identity. 2. Use social media or... ⇲
 
Slow issue

Slow view count updates

Fix: 1. Refresh the stream periodically to see if the view count updates. 2. Check your internet connection, as slow speeds can affect real-time... ⇲
 
Updates issue

Algorithm optimization needed

Fix: 1. Engage with your audience regularly to improve visibility and interaction, which may help the algorithm favor your content. 2. Use releva... ⇲
 
Account issue

Banned accounts without clear reasons

Fix: 1. Review the app's community guidelines to ensure compliance. 2. If you believe the ban was a mistake, check if there is an appeal process... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
58.7%

Good experience
39.2%

Neutral
2.1%

~ from our NLP analysis of 5,351 combined software ratings.

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 Private Data DLive · Your Stream Your Rules collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Sub of a Streamer #01: $4.99 Subscribe to support the streamer!
  2. 174 Lemons: $2.99 174 Lemons
  3. 582 Lemons: $9.99 582 Lemons
  4. 57 Lemons: $0.99 Purchase 57 Lemons
  5. 2041 Lemons: $34.99 2041 Lemons
  6. 874 Lemons: $14.99 874 Lemons
  7. 5832 Lemons: $99.99 5832 Lemons
  8. Monthly Sub of a Streamer #02: $4.99 Subscribe to support the streamer!
  9. Monthly Sub of a Streamer #03: $4.99 Subscribe to support the streamer!
  10. Subscription #10: $4.99 Subscribe to support the streamer!