A. 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Scoopz app off the screen. 2. Restart your iPhone to clear any temporary glitches. 3. Ensure that your iPhone is running the latest version of iOS by going to Settings > General > Software Update. 4. Check for updates for the Scoopz app in the App Store. 5. If the problem persists, try uninstalling and reinstalling the app.

B. 1. Reduce the video quality settings within the app if available, as lower quality may require less processing power. 2. Ensure you have sufficient storage space on your device by going to Settings > General > iPhone Storage and deleting unnecessary files or apps.