fix problems on Cross Border Xpress [iphone]

—— Run into issues on Cross Border Xpress? Get help pending when official support gets back to you!

Cross Border Xpress

Info:

company: Otay-Tijuana Venture, LLC

: https://www.crossborderxpress.com/en/contact

Chat with our AI-based Cross Border Xpress Support

🛠️ Common Cross Border Xpress Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Customer service is rude

Fix: When interacting with customer service, remain calm and polite. Clearly state your issue and ask for specific assistance. If you feel the re... ⇲

Employees do not assist with paperwork

Fix: Before visiting, prepare all necessary documents and have them organized. This can include your flight details, parking reservation, and any... ⇲

Support issue

Parking spot sold was unavailable

Fix: Always confirm your parking reservation before arriving. If you find that your spot is unavailable, take a photo of your reservation confirm... ⇲

Difficult to contact support

Fix: Look for alternative contact methods such as live chat options on the website or social media channels. These can often provide quicker resp... ⇲

Notifications issue

No confirmation email for parking

Fix: Check your spam or junk email folder to ensure the confirmation email did not end up there. If you still cannot find it, log into the app or... ⇲

Crashes issue

Cross Border Xpress crashes when linking flight ticket

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for Cross Border Xpress, and check for updates. If the ap... ⇲

Payments issue

Tickets are too expensive

Fix: Look for promotional codes or discounts that may be available online. Sometimes, signing up for newsletters or following the company on soci... ⇲

Issues with purchasing tickets

Fix: Double-check your payment information to ensure that all details are entered correctly. If you encounter an error, try clearing the app's ca... ⇲

Increased prices for services

Fix: Monitor the pricing regularly and plan your purchases during promotional periods or off-peak times when prices may be lower. Signing up for... ⇲

UI issue

Type field does not provide popup menu

Fix: Check your device settings to ensure that the keyboard settings are correct. Go to Settings > General > Keyboard and make sure that 'Predict... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

89.5%

Bad experience

7.8%

Neutral

2.8%

~ from our NLP analysis of 361 combined software ratings.

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Private Data Cross Border Xpress collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Contact Info