fix problems on J.P. Morgan [iphone]

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J.P. Morgan Mobile
Info:
company: JPMorgan Chase & Co.
: https://www.jpmorganonline.com/
: www.jpmorgan.com
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Payments issue

No way to view scheduled payments

Fix: Check if there is a 'Payments' or 'Transactions' tab within the app. Sometimes scheduled payments are listed under these sections. If not, c... ⇲
 
Notifications issue

Notifications lack account identification

Fix: Go to the app settings and check if there is an option to customize notifications. If available, enable account identification in notificati... ⇲
 
Bugs issue

Negative stock movement not displayed

Fix: Check if you have the latest version of the app, as updates may include bug fixes for stock movement displays. Update the app through the Ap... ⇲

Pending transaction balance not visible

Fix: Look for a 'Pending Transactions' section within the app. If it is not visible, check the app settings to see if there is an option to enabl... ⇲

Investment accounts not totaled

Fix: Check if there is a specific section for investment accounts within the app. Sometimes totals are displayed in a separate area or under acco... ⇲

Online check deposit rarely works

Fix: Ensure that you are following the correct steps for check deposit, including taking clear photos of the front and back of the check. Poor li... ⇲
 
UI issue

Keyboard covers notes line during transfers

Fix: When entering notes during transfers, try tapping the 'Done' button on the keyboard to minimize it, allowing you to see the notes line. OR... ⇲

Recent redesign is visually unappealing

Fix: Explore the app settings to see if there are any themes or display options that can be adjusted to improve your experience. OR If the red... ⇲
 
Screen issue

Screen does not adjust for horizontal view

Fix: Check your device's orientation lock. Swipe down from the top-right corner of your iPhone to access the Control Center and ensure that the o... ⇲
 
Crashes issue

Check deposit feature crashes

Fix: Ensure that your app is updated to the latest version, as updates often include bug fixes. If the app is up to date, try restarting your iPh... ⇲
 
Freezing issue

J.P. Morgan freezes on transaction screen

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app to see if the issue... ⇲
 
Search issue

Difficult to find check deposit location

Fix: Use the app's search feature to look for 'Check Deposit' or 'Deposit Checks'. This may lead you directly to the feature. OR If you still... ⇲
 
Customization issue

Lacks dark mode

Fix: Check your iPhone settings under 'Display & Brightness' to see if there is an option to enable dark mode for the app. Some apps automaticall... ⇲
 
Compatibility issue

No Apple Wallet integration

Fix: Check the app settings to see if there is an option to link your accounts with Apple Wallet. If not, this feature may not be available yet.... ⇲

No iOS widgets

Fix: Check if there are any available widgets by long-pressing on your home screen and tapping the '+' icon to add widgets. Look for J.P. Morgan... ⇲

No Siri integration

Fix: Check if there are any settings within the app that allow for Siri integration. If available, enable it to use voice commands for banking ta... ⇲
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 what users are saying
Good experience
96.5%

Bad experience
1.8%

Neutral
1.7%

~ from our NLP analysis of 6,771 combined software ratings.

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Insights by J.P. Morgan

 Private Data J.P. Morgan collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics