fix problems on LovePlanet [iphone]

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—— Run into issues on LovePlanet? Get help pending when official support gets back to you!

LovePlanet - Dating online
Info:
company: Media Mir LLC
: http://loveplanet.ru/a-support_search/
: loveplanet.ru
Chat with our AI-based LovePlanet Support
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Registration issue

Profile verification process is confusing

Fix: 1. Review the guidelines: Check the app's help section or FAQ for detailed instructions on the verification process. This can clarify what i... ⇲
 
Security issue

Too many fake profiles

Fix: 1. Report suspicious profiles: If you encounter a profile that seems fake, use the report feature to alert the app. This can help improve th... ⇲

Inadequate moderation of live streams

Fix: 1. Report inappropriate content: Use the report feature during live streams to flag any inappropriate behavior or content. This helps improv... ⇲

Scammers and phishing attempts present

Fix: 1. Be cautious with personal information: Avoid sharing sensitive information such as your phone number, address, or financial details with... ⇲
 
Customization issue

Lack of height filter

Fix: 1. Use the search function: While there may not be a height filter, you can manually search for users by including height preferences in you... ⇲
 
Payments issue

No way to see who likes you without paying

Fix: 1. Engage with users: Focus on sending likes and messages to users you are interested in. This can increase your chances of receiving likes... ⇲

Trial period misrepresented as free

Fix: 1. Review subscription details: Before starting a trial, carefully read the terms and conditions to understand what is included and any char... ⇲
 
UI issue

LovePlanet has language issues

Fix: 1. Change language settings: Go to 'Settings' in the app and look for language options. Change it to your preferred language if available.... ⇲

Inconsistent user experience

Fix: 1. Update the app: Ensure you are using the latest version of LovePlanet, as updates often fix bugs and improve user experience. 2. Clear a... ⇲
 
Account issue

Difficulties in unsubscribing from premium account

Fix: 1. Access your account settings: Go to 'Settings' > 'Account' > 'Subscription' within the app to find the option to manage your subscription... ⇲
 
Settings issue

Limited communication options

Fix: 1. Utilize available features: Make the most of the communication options available, such as sending likes, comments, or using any available... ⇲
 
Crashes issue

LovePlanet crashes or glitches frequently

Fix: 1. Restart the app: Close the LovePlanet app completely and reopen it to see if the issue persists. 2. Clear app cache: Go to 'Settings' >... ⇲
 
Privacy issue

Diverse user base but some profiles are misleading

Fix: 1. Look for verified profiles: Focus on profiles that have been verified, as these are more likely to be genuine. 2. Engage in conversation... ⇲
 
Support issue

Limited customer support response

Fix: 1. Use in-app support: Check if LovePlanet has an in-app support feature or FAQ section that can address your concerns. 2. Be patient: If y... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
77.2%

Bad experience
16.4%

Neutral
6.4%

~ from our NLP analysis of 1,775 combined software ratings.

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 Private Data LovePlanet collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. Loveplanet MAX: $25.99 Get Unlimited Experience
  2. LovePlanet MAX: $9.49 Get Unlimited Experience
  3. Loveplanet MAX: $23.49 Get Unlimited Experience
  4. 80 coins: $0.99 Refill coins
  5. 400 coins: $3.99 Refill coins
  6. 1600 coins: $9.99 Refill coins
  7. Loveplanet MAX: $44.99 Get Unlimited Experience
  8. LovePlanet MAX: $6.99 Get Unlimited Experience
  9. 8000 coins: $39.99 Refill Coins
  10. VIP status: $5.99 Get a VIP status for a month