fix problems on Mamba [iphone]

​

—— Run into issues on Mamba? Get help pending when official support gets back to you!

Mamba: Dating, Meet New People
Info:
company: JSC Mamba
: http://m.mamba.ru/feedback
: www.mamba.ru
Chat with our AI-based Mamba Support
   Hello! How can I assist you?  

characters left:
 
Payments issue

Mandatory payment for communication

Fix: If you want to communicate without paying, consider using the app's free features, such as liking profiles or sending limited messages. Enga... ⇲

Difficulties in getting refunds

Fix: Before making a purchase, carefully read the app's refund policy to understand the conditions under which refunds are granted. This can help... ⇲

High subscription costs

Fix: Consider using the app's free features to maximize your experience without committing to a subscription. Engage with users through free opti... ⇲
 
Account issue

Account blocking without clear reason

Fix: Review the app's community guidelines to ensure your profile and behavior comply with their rules. This can help you avoid unintentional vio... ⇲

Moderators deleting connections

Fix: If you notice connections being deleted, review your interactions to ensure they comply with the app's guidelines. Avoid any behavior that c... ⇲
 
Settings issue

Limited messaging based on age

Fix: To navigate age restrictions, consider adjusting your profile settings to reflect your age accurately. This ensures you are matched with use... ⇲
 
Support issue

Unresponsive customer service

Fix: Utilize any available FAQs or help sections within the app to find answers to common issues. This can save you time and provide immediate so... ⇲
 
Verification issue

Photo verification issues

Fix: Ensure that you follow the photo verification guidelines closely. Take clear, well-lit photos that match the requirements specified in the a... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
87.2%

Bad experience
7.4%

Neutral
5.4%

~ from our NLP analysis of 25,923 combined software ratings.

 Switch to these Alternatives:
Topface: Meet with new people
Чат Знакомства Вдвоем. RusDate
Waplog - Dating & Video-Chat
Badanga: Anonymous Chat & Date
Jaumo Dating App: Flirt & Meet
Hott: Hookup, Date & Match
SweetRing Dating App
LovePlanet - Dating online
SayHi Chat - Meet New People
Twinby: Dating & Compatibility

 Private Data Mamba collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. Trial subscription: $3.99 Trial subscription
  2. VIP-status: $2.99 VIP-status
  3. VIP-status: $5.99 VIP-status
  4. Rate 1: $1.09 First Rate
  5. Rate 3: $3.19 Third rate
  6. VIP-status: $12.99 VIP-status
  7. Vip-status: $9.99 Vip-status
  8. "7 coins": $4.99 7 coins for $9.99
  9. 7 days VIP-Status Package 9: $15.49 Seven days of Vip-Status with Package 9
  10. Rate 1: $1.99 First Rate