fix problems on Email [iphone]

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—— Run into issues on Email? Get help pending when official support gets back to you!

Email - Polymail
Info:
company: Polymail, Inc.
: https://help.polymail.io
: polymail.io
Chat with our AI-based Email Support
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Loading issue

Inboxes not loading

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. If the issue persist... ⇲

Loading lag time

Fix: Close any other apps running in the background that may be using up resources. Double-click the home button and swipe up on apps to close th... ⇲

Old emails load as new

Fix: Try refreshing your inbox by pulling down on the email list to force a sync. This can help update the status of emails. OR Check your ema... ⇲
 
Bugs issue

Memory leak on OSX

Fix: Monitor the memory usage of Polymail using Activity Monitor. If you notice high memory usage, try quitting and reopening the app to free up... ⇲
 
Syncing issue

Email accounts won’t sync

Fix: Check the account settings in Polymail to ensure that your email account is configured correctly. Go to Settings > Accounts and verify that... ⇲

Glitchy synchronization when deleting mail

Fix: Ensure that you are using the latest version of Polymail. Go to the App Store, search for Polymail, and check for updates. Updating the app... ⇲

Tracking inconsistent across devices

Fix: Make sure that you are logged into the same Polymail account on all devices. If you are, try logging out and back in on each device to refre... ⇲
 
Network issue

Server errors

Fix: Check Polymail's status page (if available) or search online to see if there are any known outages. If there are no reported issues, try res... ⇲
 
Crashes issue

Email crashes frequently

Fix: Update Polymail to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. OR If... ⇲
 
Search issue

Search functions require multiple reloads

Fix: Ensure that you are using the latest version of Polymail, as updates may improve search functionality. Check for updates in the App Store.... ⇲
 
Support issue

Lack of communication from support

Fix: Check the Polymail website or app for any available FAQs or help sections that may address your concerns. Sometimes, common issues are docum... ⇲
 
Payments issue

High monthly subscription fee

Fix: Evaluate your usage of Polymail and consider if you are utilizing all the features offered. If not, you may want to explore alternative emai... ⇲

No clear pricing information during setup

Fix: Visit the Polymail website directly to find detailed pricing information before setting up the app. This can help you understand the costs i... ⇲

Overpriced for features offered

Fix: Research alternative email clients that may offer similar features at a lower price point. Consider trying out free trials to compare functi... ⇲
 
Updates issue

No significant updates or new features

Fix: Check the app store for any recent updates and read the release notes to see if any new features have been added. Sometimes updates may not... ⇲
 
Registration issue

Requires creating a Polymail address to use

Fix: If you are uncomfortable creating a Polymail address, consider using the app with your existing email accounts only, if that option is avail... ⇲
 
Ads issue

False advertising regarding charges

Fix: Review the terms of service and pricing information on the Polymail website to clarify any discrepancies. This can help you understand the c... ⇲
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 what users are saying
Good experience
68.9%

Bad experience
29.7%

Neutral
1.4%

~ from our NLP analysis of 74 combined software ratings.

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 Private Data Email collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics